BEFORE CALLING FOR SERVICE (CONT.)
Problem
Moisture forms on the dispenser.
Odors in the refrigerator.
The door(s) will not close.
Drawers are difficult to move.
Water has an odd taste and/or odor.
Sound of ice dropping.
Sound of water trickling.
Possible Causes
•Moisture may form when the temperature or humidity are high.
•Interior needs to be cleaned.
•Food with strong odor is in the refrigerator.
•Some containers and wrapping materials produce odors.
•Food package is keeping the door open.
•Door was closed too hard, causing other door to open slightly.
•Refrigerator is not level. It rocks on the floor when it is moved slightly.
•Floor is uneven or weak. The refrigerator rocks on the floor when it is moved slightly.
•Refrigerator is touching the wall or the cabinets.
•Food is touching the shelf on top of the drawer.
•The drawer track is dirty.
•The water has been in the tank for too long.
•The unit is not properly connected to cold water line.
•When a filter is old.
•A batch of ice has been released into the ice bin.
•The icemaker is being supplied with water.
Solutions
•Wipe off the moisture.
•Clean interior with sponge, warm water, and baking soda. Be sure the soda is completely dissolved so it will not act as an abrasive compound.
•Cover food completely.
•Use a different container or brand of wrapping materials.
•Move the packages that keep the door from closing.
•Gently close both doors.
•Adjust the
•Be sure the floor is level and can adequately support the refrigerator. Contact a carpenter to correct sagging or sloping floor.
•Move the refrigerator.
•Keep less food in the drawer.
•Clean the drawer and the track.
•Dispense for 2 minutes and discard to freshen the supply. Dispense and discard for an additional 2 minutes to rinse the tank completely.
•Connect the unit to a cold water line that supplies water to the kitchen faucet.
•Replace with a new filter.
•This sound is made when automatically made ice is dropped into the ice storage bin. The volume may vary according to the location of the refrigerator.
•This sound is normally made when the icemaker is supplied with water after dropping the automatically made ice.
•If this sound lasts more than 10 seconds, check for a leak.
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