|
|
|
I would need someone to set | Time/Product/Price | “Included in the delivery fee is the |
up the unit at my house |
| cost of the setup. All of our people |
|
| have the capability and are certified |
|
| to install the unit.” |
XYZ always provided a | Product/Source | “We also offer the 1 year on P/L; |
warranty of 1 yr parts and |
| however, we offer 7 years on the |
labor and 3 years on the other |
| sealed portions.” |
sealed portions. |
|
|
|
|
|
We don’t need or want the unit | Time | “If you give us the name of the |
today because we are having a |
| contractor, we can make |
house built. |
| arrangements for the proper |
|
| delivery date.” |
|
|
|
18
