Troubleshooting

This section lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself

 

 

Symptom

Possible causes

Possible Corrective measures

 

 

 

 

 

 

 

No connection

Signal is weak or

Move to a window or open space.

 

 

you’re outside of the

 

 

to the network

Check service provider coverage map.

 

 

carrier network.

 

 

 

 

 

 

 

 

 

 

 

 

When you want to

 

Tr

 

 

change a security

 

 

 

code you have to

 

o u

 

Codes do not

confirm the new code

Contact your Service Provider.

b

 

match

by entering it again.

l es

 

 

 

 

The two codes that

 

h

 

 

you have entered do

 

o o

 

 

not match.

 

t i n g

 

 

 

 

 

Function

Not supported by

 

 

 

 

 

 

Service Provider or

Contact your Service Provider.

 

 

cannot be set

 

 

 

registration required.

 

 

 

 

 

 

 

 

Calls not

Dialing error or

Check the number dialed and check

 

 

the reception. Contact your service

 

 

available

service limitations.

 

 

provider.

 

 

 

 

 

 

 

 

 

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LG Electronics MMBB0386201 manual Troubleshooting, Signal is weak or