EtherFast Series
Troubleshooting
Common Problems and Solutions
This chapter provides the solutions to problems occurred during the installa- tion and operation of the Instant GigaCD Server. Read below description to solve your problems.
1.I can't connect to the Virtual CD-ROM Server to configure it.
•Check to make sure that the Instant GigaCD Server is properly installed, LAN connections are OK, and it is powered ON.
•Make sure that your PC and the Instant GigaCD Server are on the same network segment. (If you don't have a router, this must be the case.)
•Make sure that your PC is using an IP Address within the range 192.168.0.3 to 192.168.0.254 and thus compatible with the Instant GigaCD Server's default IP Address of 192.168.0.2. In Windows, this is done by using Control
2.Can't find the Virtual
Check the following settings on Control Panel - Network.
•TCP/IP protocol is installed. If not, use Add - Protocol - Microsoft - TCP/IP to install it. See Client Setup for configuration of TCP/IP.
•TCP/IP protocol is bound to your Network card (NIC). Select your Network card, click Properties, and then the Bindings tab. If TCP/IP is not checked, check it.
•TCP/IP/Network card is bound to the Client for Microsoft Networks serv- ice. Select the TCP/IP entry for your Network Card, click Properties, and then the Bindings tab. If Client for Microsoft Networks is not checked, check it.
•If you don't have a router, check that your IP Address is compatible with the Virtual
•If you DO have a router, check that your Gateway IP Address is set cor- rectly. Ask your LAN administrator for the correct value.
3.I'm using Windows 2000, and can't change the Drive Letter used by the Virtual
•Windows 2000 system only allows one CD drive be assigned on installa- tion. Also, the drive letter can not be changed (the next drive letter will always be used).
Instant GigaCD Server
After first installation and reboot, you can use the "Setup Instant GigaCD Drive" icon in the Selector utility create new CD ROM drives and set their drive letters.
When you do this, you need to reboot. After rebooting, Windows 2000 will prompt you to reboot a second time. There is no need for a second reboot; you can cancel this prompt.
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