Service Manual
3Troubleshooting
Table 3F Troubleshooting Chart - Fault Messages Displayed on Water Heater Interface
FAULT | DESCRIPTION |
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| Either the manual reset low | gas | pressure | • Reset the pressure switches. |
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| switch or the manual reset high gas pressure |
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Gas Pressure SW | switch tripped. |
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| • Measure the supply gas pressure to determine cause | |||||||
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| of failure. | Natural gas pressures should be between | |||||||
(will require a manual |
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| 4 - 14 inches w.c. |
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reset once the condition |
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| • Refer to Section 7 - Gas Connections of the Armor | |||||||
has been corrected. |
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| Water Heater Installation and Operation Manual for | ||||||||
Press the RESET button |
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| detailed information concerning the gas supply. | ||||||||
on the SMART SYSTEM |
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display to reset.) |
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| • Correct the supply gas pressure if necessary. |
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| • Check for a loose or misplaced jumper if pressure | |||||||
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| switches are not installed. |
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| The flow switch is not making. |
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| • Check water heater pump operation on a call for heat. | |||||||
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Flow Switch |
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| • Check for closed valves or obstructions in the water | |||||||
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| heater piping. |
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(will require a manual |
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| • Verify | system is full of | water | and all | air has been | |||
reset once condition has |
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| purged from the system. |
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been corrected. Press |
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the RESET button on |
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| • Check for loose or misplaced jumpers if flow switch is | |||||||
the SMART SYSTEM |
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| not installed. |
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display to reset.) |
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Blown fuse. |
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| • Replace fuse F2 on the control board, see page 24 of | ||||||||
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Blocked Drain SW |
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| • Check condensate tube from unit to floor drain for | |||||||
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| proper installation and obstructions. |
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(will require a manual |
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| • Inspect condensate trap for blockage. Clean if | |||||||
reset once condition has | The blocked drain switch | has | detected | ||||||||
necessary. |
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been corrected. Press | excessive condensate build | up inside the |
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the RESET button on |
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unit. |
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| • Check | for | loose wiring | connection at | wire | harness | |||
the SMART SYSTEM |
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| plug. |
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display to reset.) |
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| • Bad blocked drain switch. Replace switch. |
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| • Check the wiring connections to switch. Wires should | |||||||
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| be connected to the common and normally closed | |||||||
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| terminals. |
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| • Air intake lengths exceed the maximum allowed | |||||||
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| lengths. Refer to Section 3 - General Venting of the | |||||||
APS |
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| Armor Water Heater Installation and Operation Manual | |||||||
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| for proper lengths. |
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Open |
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| • Check | for | obstruction | or | blockage | in | the air | ||
(will require a manual |
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| intake pipes or at terminations. |
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reset once the condition | Air pressure switch contacts are open. |
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• Check reference hoses connected to the air pressure | |||||||||||
has been corrected. |
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Press the RESET button |
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| switch for blockage or obstruction. |
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on the SMART SYSTEM |
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| • Inspect the burner. Reference page 22 of this manual | |||||||
display to reset.) |
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| for removal and cleaning procedures. | Replace if | ||||||
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| necessary. |
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| • Inspect the heat exchanger. Reference page 23 of this | |||||||
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| manual for removal and cleaning procedures. | |||||||
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| Replace if necessary. |
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| • Faulty air pressure switch. Replace switch. |
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