Chapter 10 Troubleshooting

This chapter describes problems you may encounter while using DC170. If you have questions, please refer to related chapters and follow all the suggested solutions. If the problem still occurred, please contact our distributors or service center.

No.

Problems

 

Solutions

 

1

Boot without power

Make sure you have plugged in the power cord.

 

 

 

signal

 

 

 

2

There is no image

1.

Check the power.

 

 

 

output from DC170

2.

Check all cable connections. Refer to Chapter 4

 

 

 

 

 

Installation and Connections in this manual.

 

 

 

 

3. Check the [Source], refer to 7.2 I would like to switch

 

 

 

 

 

image sources of Chapter 7 Descriptions of major

 

 

 

 

 

functions.

 

 

 

 

4. Check the settings for the source of the projector. For

 

 

 

 

 

the appropriate input selection of the projector, refer to

 

 

 

 

 

the projectors user manual.

 

 

 

 

5. Check if DIP Switch is properly set. Refer to Chapter 9

 

 

 

 

 

DIP Switch Settings for related settings.

 

3

Unable to focus

Probably the document is too close. Press [ZOOM -] on the

 

 

 

 

remote control or control panel. Or pull away the lens

 

 

 

 

from the document to increase the distance, and then press

 

 

 

 

the [FOCUS] button on the right side of the lens.

 

4

The image is

Check the Auto Image setting of your projector. Please refer

 

 

 

incomplete

to the user manual of the projector or check for the DIP

 

 

 

 

SWITCH settings.

 

5

Lumens Document

Lumens Document Camera, Ladibug™ and other

 

 

 

Camera, Ladibug™

applications cannot be executed simultaneously. Only one

 

 

 

and other

application can be executed at a time. Please close the

 

 

 

applications cannot

currently running applications and then execute the

 

 

 

be used

application to be used.

 

 

 

simultaneously

 

 

 

6

When the unit is

Please make sure the arm lamp is set to “OFF”. For the

 

 

 

turned on, the

switch-on or -off of arm lamp, please refer to 7.8 I would

 

 

 

auxiliary floodlight

like to turn on/off the lamp of Chapter 7 Descriptions of

 

 

 

do not light

major functions.

 

7

DC170 fails to store

1. Check to see if the stored data have reached the

 

 

 

images or react

 

maximum size of the SD Card (priority) or internal

 

 

 

 

 

memory.

 

 

 

 

2. Please make sure if the Capture function is set to

 

 

 

 

 

Continuous mode or the time for capture is set to be

 

 

 

 

 

long. For the related setting, refer to 7.11 I would like

 

 

 

 

 

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Lumens Technology DC170 user manual Troubleshooting