TROUBLESHOOTING

5Troubleshooting Guide

If the TV does not perform properly when operated as instructed in this User Manual, check the following chart and

all connections once before calling for service.

Symptom

No power

Remedy

Be sure the power cord is plugged in.

If a power failure occurs, unplug the power cord for 30 minutes to allow the TV to reset itself.

No picture or sound

Check if the power is on.

Check if the right input mode is selected.

View other TV channels. The problem might be limited to the broadcasting station.

Turn off the power and wait for about 1 minute, then turn on the TV again.

No color

• View other TV channels. The problem might be limited to the broadcasting station.

• Adjust the “Color” in the main menu.

 

T

• Electrical interference from nearby appliances may affect picture quality.

 

V Sound OK, picture poor

• Adjust “Contrast” and “Brightness” in the main menu.

 

• View other TV channels. The problem might be limited to the broadcasting station.

 

 

Ghosts,lines or streaks in picture

Electrical interference from nearby appliances may affect picture quality.

View other TV channels. The problem might be limited to the broadcasting station.

Different color marks on TV screen

Move your TV away from nearby electric appliances. Turn off the power and wait 30 minutes before turning it back on.

View other TV channels. The problem might be limited to the broadcasting station.

 

Picture OK, sound poor

• View other TV channels. The problem might be limited to the broadcasting station.

 

• Check if the audio cable is plugged in correctly .

 

 

 

 

 

 

Captions are displayed as a

• Interference from buildings or weather conditions may cause captioning to be

 

white box.

incomplete.

C

No caption is displayed in the

• Broadcasting station may shorten the program to insert advertisement.

A

Closed Caption-supported

The closed caption decoder cannot read the information of the shortened

P

program.

program.

 

 

T

No caption is displayed when

• The disc or cassette tape may be illegally copied, or the caption signal might not

I

playing the discs or cassette tape

O

containing captions.

have been read during copying.

 

N

Black box is displayed in the

• The text mode is selected for caption. Select “CC-1”, “CC-2”, “CC-3”, “CC-4” or “Off”.

 

 

screen.

 

 

 

 

 

Note:

The LCD panel is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of blue, green or red. This is not to be considered a defect in the LCD screen.

Some functions are not available in specific modes, but this is not a malfunction. Read the description in this user manual for more details on correct operations.

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Magnavox 32MF338B user manual 5Troubleshooting Guide, All connections once before calling for service