Marantz NA-11S1 Troubleshooting

Troubleshooting

Preparation

2. Is the set being operated as described in the owner’s manual?

“No Network

• The network is not properly

• Select

a source other than

21

If a problem occurs first check the following:

1. Are the connections correct?

Symptom

Cause

Countermeasure

Page

Connection” is

set up.

the network function.

3. Are the other devices operating properly?

If this unit does not operate properly, check the items listed in the table below. If the problem

displayed.

• Perform “Quick Setup”.

Getting

persists, there may be a malfunction.

Started

In this case, disconnect the power immediately and contact your retail outlet.

GInternet radio/Music server/iPod/USB memory device/SiriusXMH

GGeneralH

Symptom

Cause

Countermeasure

Page

Symptom

Cause

Countermeasure

Page

When a USB

• The set cannot recognize a

• Check the connection.

34

Operation

memory device

USB memory device.

Set does

• External noise or interference

• Reset the microprocessor.

56

• Connect a USB memory

is connected,

• A USB memory device not

47

not operate

is causing the set to

“USB” is not

conforming to mass storage

device

conforming

to

properly.

malfunction.

displayed.

class or MTP standards is

mass storage class or MTP

Display not lit

• Power cord not plugged in

• Check the connections on

10

connected.

standards.

and sound not

securely.

the set’s rear panel and the

• A USB memory device that

• This is

not a malfunction.

34

produced when

connection of the power

the set cannot recognize is

Marantz does not guarantee

power switched

plug to the power outlet.

connected.

that all USB memory devices

to on.

will operate or receive power.

Display lit but

• Wrong input source selected.

• Select the appropriate input

21

• USB memory device is

• Connect the USB memory

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Information

sound not

“Off”.

source.

played.

connected via USB hub.

device directly to the USB

produced.

“Off”.

to something other than

“USB”.

port.

Display is off.

• The Dimmer setting is set to

• Set to something other than

22

iPod cannot be

• The input source is set

• Switch

the input source

to

21

“USB”.

For stereo

• The connections

of

the

• Check and remedy the

6

• Cable is not properly

• Reconnect.

32

sources, the

speaker cables

or

input

connections.

connected.

positions of the

cables are inverted.

The file

• Characters that cannot be

• This is not a malfunction.

–

instruments are

names are

displayed are used.

On this unit, characters that

inverted.

not displayed

cannot be displayed are

Power turns

• Set is damaged.

• Turn off

the power and

–

properly (“...”,

replaced with a “.” (period).

off suddenly

contact a

Marantz service

etc.).

• Invalid tags are used for files

• Use tags that are supported

47

and STANDBY

center.

within the USB memory

by this unit.

indicator flashes

device connected to this

red.

unit.

(Flashes at

0.25 second

intervals)

v See overleaf

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