Symptom | Cause |
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For some | • Station is congested or not | • Wait | a | while | before trying | – | |
radio stations, | currently broadcasting. | again. |
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“Server Full” |
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or “Connection |
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Down” is |
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displayed and |
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station cannot |
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be connected |
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to. |
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Sound is broken | • Network’s signal | • This | is | not | a | malfunction. | – |
during playback. | transfer speed is slow or | When playing broadcast data |
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| communications lines or | with a high bit rate, the sound |
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| radio station is congested. | may | be | broken, depending |
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| on | the | communications |
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| conditions. |
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Sound quality is | • File being played has a low | • This is not a malfunction. | – | ||||
poor or played | bit rate. |
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sound is noisy. |
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GPandora®H
Symptom |
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| Cause |
| Countermeasure |
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Cannot login to | • Login information is incorrect. | • Check if the “Email address” | 26 | ||||||||
Pandora. |
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| for Pandora has been |
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| properly entered. |
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address” or |
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| the “Password”. (Password |
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“Password” is |
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| is not displayed.) |
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displayed.) |
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“Account is no | • Your account has expired. | • Obtain a new account. |
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longer active” |
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| • Contact | Pandora Listener | – | |||
is displayed. |
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| Support at |
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| pandora.com. |
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“Pandora is | • You are trying to access from | • Pandora is | not | available in | – | ||||||
only available | a country where Pandora is | all countries. Please | check |
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for use in | not available. |
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| http://blog.pandora.com/faq/. |
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United States” |
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is displayed. |
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“Incorrect Email | • You | entered | an | incorrect | • Enter | the | correct | 26 | |||
or Password” is | account or password for the | address and password. |
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displayed. | login authentication. |
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“No skips | • You may only skip up to 6 | • Unfortunately, | our | music | – | ||||||
remaining” is | tracks per station, per hour | licenses force us to limit the |
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displayed. | (and | free | Pandora | accounts | amount of tracks you can |
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| are limited to 12 skips per | skip in an hour. |
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| day). When the skips are |
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| used up, no more forward/ |
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| skip operation is available. |
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“100 Station | • You have already registered | • Reduce the number of | – | ||||||||
Limit” is | 100 stations. You can not | stations to fewer than 100. |
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displayed. | register a new station. |
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“Please Try | • Pandora | is | performing | • Please try again later. |
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Again Later” is | system maintenance. |
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displayed. |
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Preparation
Operation
Information
54