9. TROUBLE SHOOTING
The security system does not operate:
Check that the POWER indicator on the SC2800 base station is on. If not, check that the PS500 power supply is plugged into a wall socket and if the DIN connector is properly plugged into the back of the base station.
Check that the mode switch on the base station is in the RUN 1 or RUN 2 position.
Check that the system can be controlled via the base station. If so, test the remote controls by checking that the control indicator on the remotes comes on when you press e.g. the ARM button. Replace batteries in case necessary and
When a zone indicator flashes slowly:
One of the door/window or motion sensors did not send a signal to the base station for quite some time. Check the batteries in the sensor. If necessary, erase the zone (5.9) and
When an error is detected during arming the system, you’ll hear a dual tone “warning” signal. When a sensor reports that there is a problem (e.g. door or window open), you can choose to not activate this sensor. You then have to press the BYPASS button during the time that you hear the dual tone signal. The press ARM again. The zone indicator now is flashing rapidly. Once the window is closed, the bypass will be removed and the sensor will become part of the system again.
When a zone indicator flashes rapidly:
You pressed the BYPASS button to arm the system while a door/window or motion sensor reported a problem. Correct the problem (close door or window, replace batteries, etc.) to reactivate this zone.
You hear a repeating dual tone signal while you try to am the system and the system does not go into arm mode:
Check the zone indicators on the base station. When a door or window is left open, the zone indicator for that zone will be on. When there’s a problem with the sensor, the zone indicator will flash slowly (press the ZONE
You now can do the following:
Key in your 4 digit PIN followed by DISARM. Check all door- and window sensors for proper operation (open and close e.g. a door but not too fast, wait until the control indicator of the sensor goes out). Check if all protected doors and windows are properly closed. When everything is OK, now arm the system again. As long as you hear the dual tone signal, you can press BYPASS to ignore the problem zone (the zone indicator starts flashing rapidly). The arm the system again. The problem zone will now be ignored and is not protected!
You hear a repeating single tone to when arming the system:
This is the normal way of operation for the system. When arming the system, you have 1 minute to leave the premises because of the arm delay. If required, you can switch off this delay (refer to 5.6). After one minute the repeating tone stops and the system is now armed.
When you cannot switch on or off the lights with the LIGHTS ON and LIGHTS OFF button of your remote control:
Make sure that the House Code switch of the lamp modules have been set to the same House Code as the one under the cover of base station (usually A). Make sure that the reference address (for Home Automation functions) of the base station is at the same Unit Code as the
one on the lamp module. Using the factory default reference address A1 of the base stations, the lamp module also has to be set to A1.
Make sure that lights connected to the module are switched on and the lamp(s) function properly. Use another wall outlet. Check that the control indicator on the remote control comes on when you press the button. Replace batteries in case necessary.
When using multiple phases in your house, it may be required to couple these phases for Marmitek
The alarm is activated while entering the house before you can disarm the system:
Use the MAX position on the DS10 Door/Window Sensor. In that way you create a delay between opening the door and causing an alarm.
When you open a door or window and the alarm is not activated:
Check that the security system is armed.
Check that the mode switch on the base station is in the RUN 1 or RUN 2 position.
Check that pressing the TEST button on a door or window sensor creates an alarm.
Check that the transmitter of a sensor is not on or close to a large metal object. Position the transmitter not on but next to metal frames (e.g. on the wall) and observe metal supported synthetic frames. Do not position the transmitter close to armoured glass.
When an alarm is not initiated when pressing the TEST button, check if the indicator on the sensor comes on when pressing the button.
When the indicator does not come on, replace the batteries.
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