When a problem occurs, refer to this page. The “Reference Manual” also contains detailed information. If a problem appears to be related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact your technical support office. You can use the PC Information Viewer to check the computer’s usage status.
Starting Up
The power indicator or bat- | Check the cable connection for the AC adaptor. | ||
tery indicator is not lit | Check to see if a fully charged battery is properly inserted. | ||
| Remove the battery pack and disconnect the AC adaptor , then connect them again. | ||
|
| ||
The computer does not op- | The computer may not operate when certain USB devices are connected. Disconnect the | ||
erate when a USB device is | USB device, or set [ Legacy USB Support] to [ Disable] in [ Advanced] menu of the Setup | ||
connected | Utility . |
| |
|
| ||
[Enter Password] is displayed | Input your Supervisor Password or User Password. If you have forgotten it, contact your | ||
| technical support office. | ||
POST Star tup Error (s) is |
|
|
|
displayed |
|
|
|
|
|
|
|
Windows startup, or an op- | Press | F9 | in the Setup Utility. This will restore the Setup Utility’s settings to their |
eration is extremely slow | default values (except the password settings). Then, the Setup Utility must be run once | ||
| again for you to input the appropriate operating environment settings. | ||
| (The processing speed depends on the application software used, so this operation may | ||
| not cause the processing speed to increase.) | ||
| If operations slow down during streaming playback, try changing the number of colors of | ||
| the display . |
| |
|
| ||
The date and time are incor- | You can set the date and time using the following menu: | ||
rect | Windows XP |
| |
| [start] | - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and | |
| Ti me] |
|
|
| If you continue to experience problems, the internal battery maintaining the clock may | ||
| need to be replaced. Contact your technical support office. | ||
| When the computer is connected to a LAN, confirm the date and time of the server . | ||
| This computer will not correctly recognize the date and time starting from the year 2100 | ||
| A.D. |
|
|
|
| ||
When resuming fr om the | Even when a password has been set in the Setup Utility , [ Enter Password ] does not | ||
standby or hibernation | appear when | the computer resumes from the standby or hibernation mode. | |
mode, [Enter Password] | If you want to use the security function when using the standby or hibernation mode, use | ||
does not appear even if a | the Windows password as follows: | ||
password has been setin the | Windows XP |
| |
Setup Utility | Select | the account to change in [start] - [ Control Panel ] - [ User Accounts] and set the | |
| password, then add the check mark for [Prompt for password when computer resumes | ||
| from standby] in [ Control Panel ] - [ Performance and Maintenance ] - [ Power Options] - | ||
| [ Advanced ]. |
| |
When “Invalid systemdisk. | This means a floppy disk that does not contain system startup information has been left in |
Replace the disk, and then | the floppy disk drive. Remove the floppy disk, and press any key . |
pressany key.” (or a simi- | This message may appear when certain USB devices are connected. Remove the USB |
lar message) is displayed | device, or set [ Legacy USB Support ] in [ Advanced ] menu of the Setup Utility to [ Dis- |
| able ]. |
| If the message still appears even after trying the above two measures, this may be an |
| indication that some type of hard disk failure has occurred. Contact your technical sup- |
| port office. |
18
