MaxTech NXP-16 manual Section Eight Notices, Five Year Limited Warranty

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Section Eight - Notices

8.1 Five Year Limited Warranty

MaxTech warrants to the original buyer of this product against defects in material and workmanship for five years from the date of purchase. During the warranty period, MaxTech will repair (or at its option, replace) the product that proves to be defective, provided the product has not been abused, misused, modified, or repaired by an unauthorized center.

In the event the product requires service, follow the proce- dure outlined in Section Eight - Technical Support. When you are instructed by the Technical Support Representative to return the product to MaxTech for repair, you will be given an RMA (Return Merchandise Authorization) number. You must have an RMA Number to return the product for service. Use the following procedure to return the product to MaxTech:

1.Return the product in its original package and pack- ing (if possible), and put it in a sturdy corrugated box.

2.Be sure to include your name, address, day-time telephone number, RMA number, and a brief de- scription of the problem (also enclose a check for out-of-warrantyrepair).Enclose your check or Postal Money Order for $7.50 to cover the cost of return

shipping/handling. Please do not send cash or stamps.

4.After wrapping the package securely for shipping, print your name, return address and the RMA # clearly on the outside of your package.

5.Ship the unit prepaid via UPS or the U.S. Postal Service To the address provided by the technician when you call. We recommend that the unit be insured.

This warranty is valid for products sold in North America only. Contact your local authorized distributor or dealer for the warranty offered in other areas.

All warranty services must be performed by Authorized Service Centers. There are no user serviceable parts inside the unit. Do not remove any components or attempt to service

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