Troubleshooting

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

 

 

 

Sizzling

Water dripping on the heater during defrost cycle

This is normal.

 

 

 

Water running/Gurgling

May be heard when ice melts during the defrost cycle and

This is normal.

 

water runs into the drain pan

 

 

 

 

Buzzing and Clicking

Heard when the water valve opens and closes to dispense

If the refrigerator is connected to a

 

water and/or fill the ice maker.

water line, this is normal.

 

 

If the refrigerator is not connected to a

 

 

water line, turn OFF the ice maker.

 

 

 

Repetitive Clicking

Dual evaporator valve regulating the cooling operation

You may hear rapid repetitive clicking

 

 

sounds as the unit switches from

 

 

cooling one compartment to cooling

 

 

the other. This sound is normal.

 

 

 

Creaking/Cracking/Grinding

May be heard as ice is being ejected from the ice maker

This is normal.

 

mold

 

 

 

 

Clatter

May be heard when the ice falls into the ice storage bin

This is normal.

 

 

Temperature and Moisture

 

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

 

 

 

Temperature is too warm

The refrigerator has just been

Allow 24 hours following installation for the refrigerator to

 

installed.

cool completely.

 

 

 

 

Cooling is turned off.

Turn on cooling. See “Using the Control(s).”

 

 

 

 

The controls are not set correctly for

Adjust the controls a setting colder. Check the temperature in

 

the surrounding conditions.

24 hours. See “Using the Control(s).”

 

 

 

 

The door(s) are opened often or not

Allows warm air to enter refrigerator. Minimize door openings

 

closed completely.

and keep doors fully closed.

 

 

 

 

A large load of food was recently

Allow several hours for refrigerator to return to normal

 

added.

temperature.

 

 

Temperature is too cold in

The refrigerator air vent(s) are blocked. If the air vent located in the top, left, rear corner of the

the refrigerator/crisper

 

refrigerator compartment is blocked by items placed directly

 

 

in front of it, the refrigerator will get too cold. Move items

 

 

away from the air vent.

 

 

 

 

The controls are not set correctly for

Adjust the controls a setting warmer. Check the temperature

 

the surrounding conditions.

in 24 hours. See “Using the Control(s).”

 

 

 

 

The ice storage bin is not in the

See “Ice Maker and Ice Storage Bin.”

 

correct position.

 

 

 

 

Temperature is too cold in

The control is not set correctly for the

Adjust the temperature setting. See “Temperature Controlled

the pantry drawers

items stored in drawer.

Drawer” in the “Refrigerator Features” section.

 

 

 

There is interior moisture

The room is humid

A humid environment contributes to moisture buildup.

buildup

 

 

The door(s) are opened often or not

Allows humid air to enter the refrigerator. Minimize door

NOTE: Some moisture

closed completely.

openings and close doors completely.

buildup is normal.

 

 

 

The door is blocked open

Move food packages away from door.

 

 

 

 

A bin or shelf is in the way

Push bin or shelf back into the correct position.

 

 

 

 

Storing liquid in open containers

This adds humidity to the refrigerator interior. Keep all

 

 

containers tightly covered.

 

 

 

There is frost/ice buildup in

The drawer is opened often or left

Minimize drawer openings and close drawer completely after

the freezer compartment

open.

use.

 

 

 

 

Poor door seal

Ensure door seals are making full contact with the

 

 

refrigerator cabinet to allow for an adequate seal.

 

 

 

 

Temperature controls are not set

See “Using the Control(s)” for recommended temperature

 

correctly

settings.

 

 

 

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Maytag W10558103A manual Temperature and Moisture

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