MCD4300BT.2002.O/M.QXD 4/19/02 9:57 AM Page 34
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| TROUBLESHOOTING GUIDE |
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| SYMPTOM | SOLUTION |
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| No dial tone. | • Make sure the telephone line cord is connected |
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| properly to the modular wall jack. |
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| No power on the | • Make sure the battery pack is properly connected |
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| handset. | inside the handset. |
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| • The handset may need recharging, recharge handset. |
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| Handset does not | • Make sure the charging contacts on both the base and |
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| charge. | handset are in contact during charging. |
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| • The charging contacts may be dirty, clean with alcohol- |
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| moistened cloth. |
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| • The battery may not be good anymore, replace battery. |
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| Range is limited. | • Move the base so it is centrally located in your residence |
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| or office and make sure the base is not located near an |
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| appliance. |
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| Call received | • The handset may need recharging, recharge handset. |
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| flutters or fades. |
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| Handset not | • These handsets are designed so if another handset |
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| working. | is being used, the other ones cannot join the |
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| conversation, unless the call is transferred to them. |
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| • Additional handset(s) must be registered as described in |
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| this manual. |
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| • Could be a problem with the wall jack, try another one. |
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| Cannot hear ringer. | • Ringer volume may be too low, raise ringer volume. |
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| • Make sure the telephone line cord is connected |
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| properly to the modular wall jack. |
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| Caller ID information | • You must subscribe to Caller ID service. |
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| does not appear. | • You must let the phone ring twice before answering. |
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| • Unit needs to be reset, see page 35. |
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| Time does not | • If you subscribe to Caller ID service, the time and date |
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| automatically set. | will automatically set during the first call. If you do not |
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| subscribe to Caller ID service, you must set manually. |
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| Alarm does not | • Alarm must be set and set to on (see manual). |
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| turn on. | • The time must be set before using the alarm. |
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| • The alarm volume may be too low, raise alarm volume. |
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| Unit will not memory | • Directories not set properly, reset as per manual. |
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| dial. | • If power is lost for a long time, the directories may be lost |
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| and need to be reprogrammed. |
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| 34 |
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