Version 2.0

 

 

 

 

 

 

OptimusPDA SP5700 Series User Manual

 

 

 

 

 

 

 

 

Problem

 

Cause

 

 

 

Solution

 

 

 

 

 

 

Scan window is dirty

 

Clean scanner window with a soft, wet cloth.

 

Object

moves

while

Fix the object while scanning.

 

 

scanning

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Scanning

 

application

is

Tap on Start, then Settings Control Panel,

 

 

and select the System tab to verify whether the

Your PDA

improperly opened

 

 

 

 

unit is loaded with a scanning application or not.

 

 

 

 

 

 

does not

Unreadable barcode

 

Scan engine cannot read damaged barcodes.

accept scan

Distance

PDA

and

the

Adjust

the distance

between

them at

data input

objec too far or too close

approximately 6 inches, and try again.

 

 

 

 

PDA is not programmed

Check whether your PDA is programmed to read

 

for the barcode

 

 

 

the type of barcode you are scanning.

 

 

 

 

 

 

 

 

 

Scanning

 

beam

 

not

Angle the barcode at 45 degrees or place scan

 

aligned with a barcode

 

beam against a barcode to use direct rays.

 

OptimusPDA

 

was

 

 

 

 

 

removed from the cradle

Insert you PDA into the cradle again.

 

 

during

communication

 

 

 

 

 

 

ActiveSync

process

 

 

 

 

 

 

 

 

 

Incorrect cable

 

 

 

Verify cable is correct and is properly connected.

does not

 

 

 

 

 

 

 

 

 

 

 

 

 

operate

ActiveSync

is

incorrectly

Install the ActiveSync program again.

 

 

installed or configured

 

 

 

 

 

 

 

 

 

Connected

as

a

Guest,

Take the terminal out, then insert it

the cradle

 

not by previously created

 

again and enter your name again.

 

 

name

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Volume level is very low

Check

the volume slider

in Volume & Sounds

Sound is not

(Tap on Start Settings Control Panel) to

or turned off

 

 

 

audible

 

 

 

ensure the volume is at adequate level.

 

 

 

 

 

 

 

 

 

Dust fills the speaker

 

Clean the speaker.

 

 

Program

Characters

are

written

To recognize handwriting input, characters must

incorrectly

 

 

 

 

be written carefully, in a certain way.

 

does not

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

recognize

Character

 

strokes

are

 

 

 

 

handwriting

written on the wrong part

Fix the letter recognizer.

 

 

 

of the LCD

 

 

 

 

 

 

 

 

Table 1 Solving problems

 

 

 

 

 

 

 

 

 

Copyright © 2007

29 March 2007

Metrologic, Inc.

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Image 62
Metrologic Instruments SP5700 Series Tap on Start, then Settings → Control Panel, Your PDA, Does not, Accept scan, Audible