![](/images/new-backgrounds/1210938/210938121x1.webp)
Version 2.0
OptimusPDA SP5700 Series User Manual
6. Troubleshooting
The following table lists common issues that may occur along with possible solutions. Please
contact Metrologic if an issue occurs which is not covered here
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| Charge or replace the battery. |
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OS is not | Problem | with | Reset |
| If reset rubber can be pressed with your finger, | ||||||||
button’s rubber |
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| then cut the tip of the rubber. |
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loading |
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Battery malfunction |
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| Remove the battery from the PDA and do a soft | ||||||||||
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| reset. Then | ||||||||||
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| PDA turns off after a period of inactivity. The | |||||
PDA turns itself | OptimusPDA | is | inactive |
| period can be set under | ||||||||
| the power button to turn the PDA on and return | ||||||||||||
off | (Sleep Mode) |
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| it to its previous status (prior to going in to sleep | |||||||||
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| mode). |
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| Battery failure |
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| Replace battery. If your terminal still does | not | |||||||
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| operate, try a hard reset. |
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Battery does | Device | was | removed |
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from cradle while battery |
| the PDA is turned off or in a sleep mode while | |||||||||||
not charge |
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was charging |
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| being charged. |
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| I/O | connector | is | not |
| Clean up the I/O connector. |
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| clean |
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Characters on | PDA is not powered on |
| Press the Power button. |
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display are | Battery is not charged |
| Charge the battery. |
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invisible |
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Communication | IP error |
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| Fix the static IP address. |
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failure with |
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| Check whether more than two users work under | |||||
IrDA printer | IP crash |
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| the same static IP address. |
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The stylus pen | Shortcut icons do not |
| Select Start → Settings and | double tap | on | ||||||||
does not tap | activate the |
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| Stylus. Then recalibrate the stylus. |
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correctly | corresponding function |
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| Too many files stored in |
| Delete unused files or transfer data to your PC. | ||||||||||
| memory module |
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A message |
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| Adjust the memory allocation. Tap | Start | → | |||
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Memory allocation is too |
| Settings → Control Panel, then double tap the | |||||||||||
appears stating |
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low |
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| System tab. Select Memory and adjust | the | |||||
that your PDAs |
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| slider. |
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memory is full |
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| If you have installed new applications on your | ||||||
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| Too | many | applications |
| PDA, remove unused | applications | to extend | ||||||
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| memory | capacity. Tap | Start | Settings |
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| are | installed | on | your |
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| Control | Panel, and | double | tap | Remove | |||||||
| OptimusPDA |
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| Programs. Then select unused programs and | ||||||||
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| tap on Remove button. |
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Copyright © 2007 |
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| 61 |
| 29 March 2007 |
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Metrologic, Inc. |
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