Microsoft Dynamics CRM 4.0 Installing Guide
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An unhandled exception was generated during the execution of the current Web request.
Information about the origin and location of the exception can be identified using the exception
stack trace below.
This problem can occur if you run Microsoft Dynamics CRM Setup when the following conditions
are true:
• One or more of the following Active Directory security groups was created in the
organizational unit where you are installing Microsoft Dynamics CRM 4.0:
o PrivUserGroup
o SQLAccessGroup
o UserGroup
o ReportingGroup
o PrivReportingGroup
• The previously-mentioned security groups do not have the correct group membership.
• You use the automanagegroupsoff=false attribute and value in the <Groups> entry for
the Setup XML configuration file. To do this, you must install Microsoft Dynamics CRM
Server at a command prompt.
To resolve this issue, you must manually add the correct membership to each of the required
security groups in Active Directory, and then run Microsoft Dynamics CRM Server Setup again.
To manually add the objects to Active Directory, use Active Directory Users and Computers. You
must add the following users and computers to each security group:
Security Group Description Object
Type
PrivUserGroup User who is running Microsoft Dynamics CRM Server Setup User
PrivUserGroup Computer on which Microsoft Dynamics CRM is installed Computer
PrivUserGroup Computer on which Microsoft Exchange Server is installed (if
using the E-mail Router) Computer
SQLAccessGroup Computer on which Microsoft Dynamics CRM is installed. Computer
PrivReportingGroup Computer on which Microsoft Dynamics CRM Connector for
SQL Server Reporting Services is installed Computer
ReportingGroup User who is running Microsoft Dynamics CRM Server Setup User
ReportingGroup Any user who will run reports User
UserGroup User who is running Microsoft Dynamics CRM Server Setup User
UserGroup Any user who will run Microsoft Dynamics CRM User
You may receive an “Unknown Error (0x80005000)” during a quiet-mode installation. This issue
can occur when you try to install Microsoft Dynamics CRM Server on a Windows Server
computer that does not have Internet Information Services (IIS) installed and configured. To