Problem solving guide
General problems or an unsatisfactory wash result
What to do if . . . | Possible cause | Remedy |
The machine shakes | The four feet are not | Level the machine. See advice |
during the spin cycle. | resting evenly on the | on installation. |
| floor. |
|
The laundry has not | The spin speed se- | Select a higher spin speed |
been spun satisfacto- | lected was too low. | next time. |
rily. |
|
|
The drum door cannot | The machine is not | Put the plug in the socket and |
be opened by press- | connected to the elec- | switch on. |
ing the Door button. | tricity supply. |
|
| Power cut. | Open the drum door as de- |
|
| scribed in the section "Open- |
|
| ing the door in the event of a |
|
| power failure". |
| The door was not cor- | Press hard against the lock |
| rectly engaged. | side of the drum door and then |
|
| press the Door button. |
| There is still water in | Clean the fluff (drain) filter and |
| the drum and the ma- | the drain pump. |
| chine is unable to |
|
| drain. |
|
| For safety reasons the drum door cannot be opened | |
| when the suds temperature is higher than 55°C. | |
47
