Problem solving guide
Problem | Possible cause and remedy | |
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| |
Neither milk nor | The milk pipework is blocked. | |
milk froth comes | Clean the central spout, taking particular care to clean the | |
out of the central | cappuccinatore and milk pipes carefully with the cleaning | |
spout. | brush. | |
|
| |
"Empty the drip | The drip tray is not positioned correctly in the machine. | |
tray" appears in | Push the drip tray in as far as it will go. | |
the display, even | Make sure the holder for the drip tray cover is correctly | |
though the drip | ||
located on the drip tray. | ||
tray is empty. | ||
| ||
Drink preparation | If the water container becomes empty while a drink is being | |
has been | made, the message "Water container empty. Continue? Yes / | |
cancelled. | No" will appear in the display after the water container has | |
| been refilled and put back in the machine. If you do not | |
| confirm this message with "Yes" within 5 minutes, preparation | |
| will be cancelled. | |
The coffee | This is not a fault. | |
machine does not | If the coffee machine still has an operating temperature | |
rinse itself when | higher than 60°C , rinsing will not take place. | |
turned on. |
| |
The display lights | The demo setting of the coffee machine for showrooms or | |
up but the coffee | dealers has been activated. | |
machine does not | Deactivate the demo mode (see "Settings - Demo mode"). | |
heat up and no |
| |
drinks are made. |
| |
The coffee |
| |
machine cannot |
| |
be turned off with |
| |
the On/Off sensor |
| |
. |
| |
"Fill the bean | This is not a fault. | |
container" | Confirm the message with OK. | |
appears in the | ||
| ||
display even |
| |
though the bean |
| |
container is full. |
| |
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