Check Points before Requesting Service
Symptom | Solution | |
Anynet+ does not | ■ Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ | |
work. | devices only. | |
| ■ Connect only one receiver. | |
| ■ Check if the Anynet+ device power cord is properly connected. | |
| ■ Check the Anynet+ device’s Video/Audio/HDMI 1.3 cable connections. | |
| ■ Check whether Anynet+ | |
| ■ Check whether the TV remote control is in TV mode. | |
| ■ Check whether it is Anynet+ exclusive remote control. | |
| ■ Anynet+ doesn’t work at a certain condition. (Searching channels, Operating | |
| WIESLINK Pro, Plug & Play, etc.) | |
| ■ When connecting or removing the HDMI 1.3 cable, please make sure to search | |
| devices again or restart your TV. | |
| ■ Check if the Anynet+ Function of Anynet+ device is set on. | |
I want to start | ■ Check if the Anynet+ device is properly connected to the TV and check if the | |
Anynet+. | Anynet+ | |
| ■ Press the TV button on the TV remote control to switch to TV. Then press the | |
| TOOLS button to show the Anynet+ menu and select a menu you want. | |
I want to exit Anynet+. | ■ Select View TV in Anynet+ menu. | |
| ■ Press the SOURCE button on the TV remote control and select a device other | |
| than Anynet+ devices. | |
| ■ Press any of P / , | |
| the channel button operates only when a | |
| connected.) | |
The Connecting to | ■ You cannot use the remote control when you are configuring Anynet+ or | |
Anynet+ device… | switching to a view mode. | |
message appears on | ■ Use the remote control when the Anynet+ setting or switching to view mode is | |
the screen. | complete. | |
The Anynet+ device | You cannot use the play function when Plug & Play is in progress. | |
does not play. | ||
| ||
The connected device | ■ Check whether or not the device supports Anynet+ functions. | |
is not displayed. | ■ Check whether or not the HDMI 1.3 cable is properly connected. | |
| ■ Check whether Anynet+ | |
| ■ Search Anynet+ devices again. | |
| ■ You can connect an Anynet+ device using the HDMI 1.3 cable only. Some HDMI | |
| cables may not support Anynet+ functions. | |
| ■ If it is terminated by an abnormal situation such as disconnecting the HDMI 1.3 | |
| cable or power cord or a power failure, please repeat the device scan. | |
The TV programme | Check whether the antenna jack on the recording device is properly connected. | |
cannot be recorded. | ||
|
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