Problem solving guide
. . . the fault message "Push water container right in" or F - 10 appears.
Water has not been taken in.
^Perhaps the system was not filled with water before the first drink was made. Fill the system with water as described in "Making drinks: Before preparing the first drink - Filling the system with water".
The water container has not been correctly positioned inside the machine.
^Remove the water container and replace it.
^This error message also appears if the water container was not correctly filled for descaling. Fill the container to the mark, and start the descaling process again.
^If this fault message continues to appear in the display, please call the Miele Service department, quoting the fault code.
. . . the message "Fault - 72" appears in the display.
A coffee capsule has become jammed between the capsule carousel and the capsule plate.
^Open the front of the machine.
Press the master switch in the machine at the top left to disconnect it from the mains.
^Try to pull out the carousel runners.
If you can pull out the carousel runners, remove the coffee capsule and dispose of it as it is likely to be damaged or dented and could become stuck again if reused.
^Clean the area under the carousel runners. It is particularly important to clean the sensor which is used to recognise the capsule chambers as well as the recess in the floor. Wipe everything dry using a soft cloth.
^Push the carousel runners back into the machine and
^switch the machine on again with the master switch.
^Close the machine door.
If you cannot pull out the carousel runners,
^then try to remove the capsule plate.
^Look for the capsule in the brewing area and try to remove it. Dispose of this coffee capsule as it is likely to be damaged or dented and could become stuck again if reused.
^Push the capsule plate back in, and
^switch the machine on again with the master switch.
^Close the front of the machine.
If the message continues to appear or if you cannot remove the capsule, call the Service Department.
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