Problem solving guide
. . . the machine does not switch on even though the "Switch on at" setting for the timer has been activated.
The system lock has been activated.
^Deactivate it. (See "Settings: customising your machine - Safety (activating the System lock)").
The machine was not used after being switched on automatically 3 times in succession.
^Switch the machine on and make a drink.
. . . you cannot read the display.
If the machine is installed too low down, the display can be hard to see.
^Try to improve this by adjusting the display contrast or brightness (see "Settings: customising your machine - Setting the display").
. . . you cannot open or close the front of the machine.
The steam valve is not in the correct upward facing position.
^Push the steam valve right down to start with, and then pull it upwards as far as it will go.
. . . the time of day needs to be reset.
The time of day needs to be reset if the machine has been switched off with the master switch or at the wall socket. Any times programmed for switching on or off automatically remain in memory and do not need to be reset.
. . . drinks are not dispensed, even though the coffee capsules are in the capsule carousel and there is sufficient water in the water container.
The water container has not been correctly positioned inside the machine.
^Remove the water container and replace it.
A coffee capsule has jammed in the capsule carousel.
^Open the front of the machine.
^Pull the carousel runners out, lift the capsule carousel upwards and release the coffee capsules so that they can move without hindrance.
^Replace the capsule carousel on its runners, and push the runners as far as they will go into the machine.
^Close the front of the machine.
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