Konica Minolta bizhub 40p manual Solving Other Problems 171

Solving Other Problems

Symptom	Cause	Solution
Printer	The power cord is not	Turn off the printer, confirm that the
power is not	correctly plugged into	power cord is correctly plugged into the
on.	the outlet.	outlet, and then turn on the printer.
	Something is wrong	Plug another electrical appliance into
	with the outlet con-	the outlet and see whether it operates
	nected to the printer.	properly.
	The power switch is	Turn the power switch off (O position),
	not correctly turned	then turn it back to the on (I position).
	on (I position).
	The printer is con-	Use a power source with the specifica-
	nected to an outlet	tions listed in appendix A, “Technical
	with a voltage or fre-	Specifications.”
	quency that does not
	match the printer
	specifications.
Data was	An error message is	Handle according to the message dis-
sent to the	displayed in the mes-	played.
printer, but it	sage window.
doesn’t print.
	A job may be can-	Click the User Authentication/Account
	celled if user authen-	Track button in the printer driver, and
	tication or account	then type in the necessary information
	track settings are	before printing.
	specified.
The control	The toner cartridge	Remove the toner cartridge and check
panel dis-	may be defective or	it for damage. If it is damaged, replace
plays	damaged.	it.
TONER
	You printed with	See the specifications in Appendix A.
LOW much	heavy toner cover-
sooner than	age.
expected.
You can’t	The tray is empty.	Check that at least Tray 1 is loaded
print the con-		with media, in place, and secure.
figuration
	The printer’s covers	Make sure the covers are closed
page.
	aren’t closed	securely. Close all covers gently to
	securely.	avoid jarring the printer. Make sure that
		the toner cartridge is installed correctly
		when closing the center output tray.
	There is a media	Clear the media misfeed.
	misfeed.

Solving Other Problems 171