Symptom

Cause

Solution

 

 

 

Printing from

The file format (file

Only files with the format (extension)

a USB mem-

extension) is not one

for JPEG, TIFF, XPS, or PDF are sup-

ory device is

that can be printed.

ported.

not possible.

 

 

MEMORY DIRECT

Change the setting for INTERFACE

 

for the printer is set to

MENU/MEMORY DIRECT to

 

DISABLE.

ENABLE.

 

 

 

 

A public user is not

Contact the printer administrator.

 

specified for user

 

 

authentication.

 

 

 

 

Printing

The printer is set to a

It takes more time to print on special

takes too

slow printing mode

media. When using regular paper,

much time.

(for example, thick

make sure that the media type is set

 

stock or transpar-

properly in the driver.

 

ency).

 

 

 

 

 

The printer is set to

It takes time for printing to start in

 

Energy Saver mode.

Energy Saver mode. If you do not want

 

 

to use this mode, disable it. (SYS

 

 

DEFAULT MENU/ENERGY SAVER

 

 

menu)

 

 

 

 

The job is very com-

Wait. No action needed.

 

plex.

 

 

 

 

 

The printer memory is

Add more memory.

 

insufficient.

 

 

 

 

 

A toner cartridge for a

Install a correct KONICA MINOLTA

 

different region or an

toner cartridge approved for your spe-

 

unapproved genuine

cific printer.

 

toner cartridge is

 

 

installed.

 

 

 

 

Blank pages

The toner cartridge

Check the toner cartridge. The image

come out

may be defective or

will not print if it is empty.

during print-

empty.

 

ing.

 

 

The wrong media is

Check that the media type set in the

 

 

being used.

driver matches the media loaded in the

 

 

printer.

 

 

 

172

Solving Other Problems

Page 182
Image 182
Konica Minolta bizhub 40p manual 172, Memory Direct, Disable Enable, Default MENU/ENERGY Saver