Symptom

Cause

Solution

 

 

 

Irregular

The media is moist

Adjust the humidity in the media stor-

print or mot-

from humidity.

age area.

tled image

 

Remove the moist media and replace it

appears.

 

with new, dry media.

 

 

 

 

Unsupported media

Use KONICA MINOLTA-approved

 

(wrong size, thick-

media. See “Media Specifications” on

 

ness, type, etc.) is

page 84.

 

being used.

 

 

 

 

 

The toner cartridge

Remove the toner cartridge and check

 

may be defective or

for damage. If damaged, replace it.

 

damaged.

 

 

 

 

There is

The media is moist

Remove the moist media and replace it

insufficient

from humidity.

with new, dry media.

fusing or the

 

 

Unsupported media

Use KONICA MINOLTA-approved

image

(wrong size, thick-

media. See “Media Specifications” on

comes off

ness, type, etc.) is

page 84.

when

being used.

 

rubbed.

 

 

 

Media type is set

When printing envelopes, labels, post-

 

 

incorrectly.

cards, thick stock or transparencies,

 

 

specify the appropriate media type in

 

 

the printer driver.

 

 

 

There are

The toner cartridge

Remove the toner cartridge and check

toner

may be defective or

for damage. If damaged, replace it.

smudges or

damaged.

 

residual

 

 

images.

 

 

 

 

 

178

Solving Problems with Printing Quality

Page 188
Image 188
Konica Minolta bizhub 40p manual Solving Problems with Printing Quality