Symptom

Cause

Solution

 

 

 

Media is

The media is not cor-

Remove the misfed media and reposi-

misfeeding.

rectly positioned in

tion the media properly in the tray.

 

the tray.

 

 

 

 

 

The number of sheets

Remove the excess media and reload

 

in the tray exceeds

the correct number of sheets in the

 

the maximum

tray.

 

allowed.

 

 

 

 

 

The media guides are

Adjust the media guides in the tray to

 

not correctly adjusted

match the size of the media.

 

to the media size.

 

 

 

 

 

Warped or wrinkled

Remove the media, smooth it out, and

 

media is loaded in the

reload it. If it still misfeeds, do not use

 

tray.

that media.

 

 

 

 

The media is moist

Remove the moist media and replace it

 

from humidity.

with new, dry media.

 

 

 

Media is

Transparencies have

Remove the transparencies and load

misfeeding.

collected static elec-

them in the tray one sheet at a time.

 

tricity in the tray.

Do not fan transparencies before load-

 

 

ing them.

 

 

 

 

Unsupported media

Use KONICA MINOLTA-approved

 

(wrong size, thick-

media.

 

ness, type, etc.) is

See “Media Specifications” on page

 

being used.

 

84.

 

 

 

 

 

 

The media roller is

Clean the media supply roller.

 

dirty.

For more details, refer to “Cleaning the

 

 

 

 

Feed Roller (inside the Tray)” on page

 

 

141.

 

 

 

170

Solving Problems with Media Misfeeds

Page 180
Image 180
Konica Minolta bizhub 40p manual 170