Chapter 3 Troubleshooting
Troubleshooting the Power Supply
Step 4 Check the network and Fibre Channel port LEDs on the front panel. See the
Step 5 Verify that the PC terminal emulation program is set correctly and that the PC is connected properly to the console port. Also, verify at the PC terminal emulation program display that the SN 5428 has started up properly (for example, a prompt for starting a configuration wizard or a CLI prompt).
Step 6 Contact a customer service representative for instructions if a status LED indicates a failure or if the PC connected to the console port indicates an incomplete
Troubleshooting the Power Supply
To help isolate a power problem, follow these steps:
Step 1 Check the POWER LED.
•If the POWER LED is off, unplug the power cord, and then plug the power cord back in.
•If the POWER LED remains off, check the AC source or the power cable for problems.
Step 2 Connect the power cord to another power source if one is available.
•If the POWER LED comes on, the problem is the first power source.
•If the POWER LED is off after you connect the power supply to a new power source, replace the power cord.
•If the POWER LED still fails to light when the storage router is connected to a different power source with a new power cord, the power supply is probably faulty.
Step 3 If you are unable to resolve the problem, contact a customer service representative for instructions.
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