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Cisco Systems SN 5428 - page 64

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Chapter3 Troubleshooting

Contacting Customer Service

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Cisco SN 5428 Storage Router Hardware Installation Guide

OL-4796-01

Contents

Main Page Page Page CONTENTS Page Page Page Preface Audience Organization Conventions Related Documentation Obtaining Documentation Cisco.com Documentation CD-ROM Ordering Documentation Documentation Feedback Obtaining Technical Assistance Cisco TAC Website Opening a TAC Case TAC Case Priority Definitions Obtaining Additional Publications and Information Page Product Overview SN 5428 Basic Description Port Descriptions 1 2 3 4 5 6 Gigabit Ethernet Ports Console Port 10/100 Ethernet Management Port 10/100 Ethernet HA Port Fibre Channel Ports Front-Panel LEDs 1 2 3 4 5 6 Page Fan Assembly Power Supply Page Installing the SN 5428 Storage Router 2-2 Read Safety Notices Read the following safety notices before installing the SN 5428 Stora ge Router. 2-3 2-4 Site Planning Installing the SN 5428 Chassis Installing on a Table or a Shelf Rack-Mounting the SN 5428 Storage Router Page Page Attaching the Optional Cable Guide Installing SFP Modules Page Page Mylar Tab SFP Modules Page Actuator/Button SFP Modules Page Bale Clasp SFP Modules Page Connecting to Gigabit Ethernet and Fibre Channel Ports Page Connecting to a Gigabit Ethernet Port Connecting to a Fibre Channel Port Connecting to the 10/100 Ethernet Management and HA Ports Connecting to the Console Port Connecting Power Page Verifying Installation Verifying Start-up Operations Verify That Network Connections Are Operational Verify That Fibre Channel Connections Are Operational Where to Go Next Page Troubleshooting Solving Problems at the Component Level Identifying Startup Problems Troubleshooting the Power Supply Troubleshooting a Network or Fibre Channel Port Connection Troubleshooting a Connection to a Gigabit Ethernet Port Troubleshooting a Connection to a 10/100 Ethernet Management or 10/100 Ethernet HA Port Troubleshooting a Connection to a Fibre Channel Port Contacting Customer Service Page APPENDIX A Technical Specifications Page APPENDIX B Cable and Port Pinouts Gigabit and Fibre Channel Ports Page B-3 10/100 Ethernet Management and HA Ports FigureB-1 Straight-Through Cables FigureB-2 Cross-Connect Cables Console Port Page Page INDEX Numerics C D G I L P T V W

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