Problem solving guide
. . . coffee preparation has been interrupted.
^Have you selected a double espresso or a double coffee?
The machine uses two capsules for double portions. If there was only one capsule left in the chamber the machine will not make the coffee.
^Fill the capsule carousel.
. . . there are coffee grounds in the coffee.
The brew unit is dirty.
^Clean the filter combination (see "Cleaning and care").
. . . a message keeps appearing asking you to empty the drip tray even though it is empty.
^Have the contacts been properly cleaned and dried?
^Is the drip tray positioned correctly in the machine?
^Switch the machine off and then back on again with the master switch.
^Buff the contacts a little, e.g. with fine glasspaper or emery cloth.
^If this fault message continues to appear, please call the Miele Service Department.
. . . the machine does not rinse through when switched on, even though the Automatic rinsing programme is set to "On".
If the temperature of the machine is above 60 °C, rinsing cannot take place.
. . . water stopped flowing whilst programming in the amount to use.
The flow stops automatically when the maximum fill quantity is reached. The maximum quantity is stored in memory.
There is insufficient water in the water container. The quantity used previously was not saved to memory.
^Fill the water container and repeat the process to programme in the amount.
. . . the preparation time and the maximum fill quantity of the coffee varies considerably.
The coffee grind varies depending on type of coffee. Different producers may also use different grinds for the same type of coffee. For this reason the preparation times and maximum fill quantities can vary.
. . . the espresso is not hot enough.
^Have the cups and system been pre- warmed?
The smaller and thicker the cup, the more important it is to
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