| Problem solving guide | |
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Problem | Possible cause and remedy | |
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Drinks are not | The water container is not positioned correctly inside the | |
dispensed, even | machine. | |
though there are | ^ Remove the water container and replace it. | |
coffee capsules in |
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A coffee capsule has jammed in the capsule carousel. | ||
the capsule | ||
carousel and there | ^ Open the front of the coffee machine. | |
is enough water in | ^ Pull the carousel runners out, lift the capsule carousel | |
the water container. | ||
| upwards and release the coffee capsules so that they | |
| can move without hindrance. | |
| ^ Replace the capsule carousel on its runners, and push | |
| the runners as far as they will go into the machine. Close | |
| the front. | |
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While carrying out | The maximum possible water quantity was reached. | |
the procedure for | Preparation is halted and the maximum portion size | |
changing the | possible will be saved. | |
portion size |
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There is insufficient water in the water container. The | ||
(programming the | ||
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amount of water | process for changing the portion size will be cancelled and | |
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used for a drink), | the portion size will not be saved. | |
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the drink stops | ^ Remove the water container, fill and replace it and carry | |
being dispensed. | out the procedure for changing the portion size again. | |
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The descaling | The descaling process cannot be cancelled once you have | |
programme was | touched the OK sensor. | |
started by mistake. | The process has to be carried through to the end. This is a | |
| safety measure to ensure that the machine is fully | |
| descaled, and is important for the | |
| the machine and to ensure it functions correctly. | |
| ^ Descale the coffee machine (see "Descaling"). | |
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