Problem-solving guide
Repairs to electrical appliances should only be carried out by a suitably qualified and competent person in strict compliance with current local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer will not be held responsible for damage or injury arising from unauthorized work.
Some minor problems can be corrected without contacting the Miele Service Department.
What to do if . . .
. . . the refrigerator section or freezer section does not get cold?
^Check whether the appliance is switched on. The temperature display must be lit up.
^Check that the plug is correctly inserted in the socket.
^Check that the fuse is not defective and has not been tripped. If it has, contact the Miele
Service Department.
. . . the door to the freezer section will not open because it has been opened and closed too many times in succession?
This is not a fault. The suction caused by opening and closing the door is preventing the door from opening. Wait a few minutes, then try again. It should now open without force.
. . . the temperature in the refrigerator section or freezer section is too low?
^Select a warmer temperature.
^SuperFreeze or SuperCool has not yet switched itself off? The corresponding indicator light is on, and SUPER appears in the door display.
. . . the appliance is kicking on too frequently and for too long?
^Check whether the ventilation slits under the base (plinth) are blocked or dusty.
^Check whether the metal grille (heat exchanger) at the back of the appliance has become dusty.
^The doors have been opened too frequently, or a large amount of fresh food has been put in at once for freezing.
^Check that the doors have been closed properly.
. . . food has frozen together?
Use a blunt instrument, e.g., a spoon handle or plastic scraper, to pry it apart carefully.
. . . light-coloured lines appear in the door display?
^The appliance may have been disconnected from the electricity supply briefly.
This is not a fault. The
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