IP Phone | Mitel 5020 instruction

M I T E L N E T W O R K S

5020 IP Phone

USER GUIDE

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Mitel 5020 manual IP Phone

Contents

IP Phone 3300 ICP Contents Call Handling About Your Phone Phone status indicators For Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyDont cradle the handset Protect your hearing Adjusting the viewing angleTo tilt your phone for better viewing Changing Handsets Speaker Volume Control Handset Receiver Volume ControlCustomizing Your Phone Ringer Control Language Change Feature KeysTo display information about a key To re-program a personal key Make a call Making and Answering CallsAnswer a call Phonebook Redial Saved Number RedialTo redial the last number that you manually dialed To save the last number that you manually dialed To dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call PersonalTo store a personal Speed Call number Handsfree Operation Auto-Answer Call HandlingHold Conference TransferConference Split Swap Add HeldTo move a call on Hold to another line appearance To alternate between the two parties To program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward End Chaining Call Forward Remote Call Forward Override Call Forward ForcedMessaging Advisory To respond to a message waiting condition on your phone Messaging CallbackTo answer a Callback To check for messages from a remote station Messaging Cancel All Callbacks Messaging Cancel CallbackTo cancel a Callback To cancel all Callbacks Account Codes Using Advanced FeaturesCall Park Call Pickup Do Not Disturb CamponOverride Paging To enable or disable Handsfree Answerback To answer a page while using the handsetDirect Paging To page a party Headset Operation Reminder To answer a call Headset Operation with Feature Control SwitchTo mute the headset microphone To respond to a Group Page by using Meet Me Answer To turn Music on and off when the phone is idleMusic Group Paging / Meet Me Answer To flash a trunk while talking on an outside call Trunk Flash Record a Call To log into a Hot Desking phone the phone must be idle Hot DeskingTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phone To display the call history, and view call detail Call HistoryTo return a call To delete all missed, answered, or outgoing call logs Tag CallTo delete a particular call from the call log To tag a malicious call Feature Access Codes