Transfer

To Transfer an active call:

1.Press TRANS/CONF.

2.Dial the number of the third party.

3.Do one of the following:

„To complete the Transfer, hang up.

„To announce the Transfer, wait for an answer, consult, and hang up.

„To cancel the Transfer, press CANCEL.

To transfer an active call during headset operation:

1.Press TRANS/CONF.

2.Dial the number of the third party.

3.To complete the Transfer, press the Release feature key.

Conference

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

1.Press TRANS/CONF.

2.Dial the number of the next party.

3.Wait for an answer.

4.Press TRANS/CONF.

To leave a Conference:

zHang up.

Conference Split

To Split a Conference and speak privately with the original party:

zPress the Split softkey.

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Mitel 5020 manual Transfer, Conference Split