Call Forward

Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. B-Int redirects internal calls when your phone is busy, and B-Ext redirects external calls when your phone is busy. NA-Int redirects internal calls after several rings if you don't answer, and NA-Ext redirects external calls after several rings if you don't answer.

Note: For information about "I'm Here?", see Call Forward - Remote.

To program Call Forward:

1.Press SUPERKEY.

2.Press the No softkey until "Call Forwarding?" appears.

3.Press the Yes softkey.

4.Press the Next softkey until the type of Call Forward appears (see above).

5.Press the Review softkey.

6.If a number is already programmed, press the Change softkey.

7.Press the Program softkey.

8.Dial the destination number.

9.Press the Save softkey.

To turn Call Forward on and off (once it has been programmed):

1.Press SUPERKEY.

2.Press the No softkey until "Call Forwarding?" appears.

3.Press the Yes softkey.

4.Press the Next softkey until the type of Call Forward appears.

5.Press the Review softkey.

6.Press the Change softkey.

7.Do one of the following:

„To turn Call Forward on, press the TurnOn softkey.

„To turn Call Forward off, press the TurnOff softkey.

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Mitel 5020 manual To program Call Forward, To turn Call Forward on and off once it has been programmed