Add Held

To move a call on Hold to another line appearance:

1.Press the available line key.

2.Press the Addheld softkey.

3.Press the flashing line key.

To add a call on Hold to an existing conversation or conference:

1.Press the Addheld softkey.

2.Press the flashing line key.

Swap

To call another party when you are in an established two-party call:

1.Press TRANS/CONF.

2.Dial the number.

To alternate between the two parties:

zPress the Trade softkey.

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Mitel 5020 manual Add Held, Swap, To move a call on Hold to another line appearance, To alternate between the two parties