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7KLVIHDWXUHHQDEOHV\RXWRSODFHDFDOORQKROGGLDODQRWKHUQXPEHUWDONWRWKHVHFRQGSDUW\DQG
WKHQDOWHUQDWHEHWZHHQWKHWZRSDUWLHVE\SUHVVLQJWKH6:$3NH
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7KLVIHDWXUHDOORZV
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RXWRV
S
HDNWR
ERWKWKHILUVWDQGVHFRQGSDUWLHVLQFRQILGHQFHDWQRWLPHGXULQJWKHXVHRIWKLVIHDWXUHFDQWKHWZR
SDUWLHVFRQYHUVHWRJHWKHU
1RWH<RXFDQDOWHUQDWHEHWZHHQWKHWZRSDUWLHVDQ\QXPEHURIWLPHV
PROGRAMMING
3URJUDPD6:$3NH\DQG(;&/86,9(+2/'NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
1RWH<RXPXVWKDYHDSUHSURJUDPPHG6:$3NH\DQG(;&/86,9(+2/'NH\VHWXSRQ\RXU
H[WHQVLRQWRXVHWKLVIHDWXUH

While in conversation with an established external call:

 'LDOWKHQXPEHURIWKHSDUW\WKDW\RXZLVKWRFRQVXOW
 7DONWRWKHVHFRQGSDUW\
 5HWXUQWRWKHKHOGFDOOE\SUHVVLQJWKH6:$3NH\
7KHVHFRQGSDUW\LVSODFHGRQKROG
 3UHVVWKH6:$3NH\WRDOWHUQDWHEHWZHHQWKHWZRSDUWLHV
System Hold
7KLVW\SHRIKROGDOORZV\RXWRSODFHLQWHUQDORUH[WHUQDOFDOOVRQ6\VWHP+R OGE\SUHVVLQJ+ROG<RX
FDQDOVRSODFHH[WHUQDOFDOOVRQ6\VWHP+ROGXVLQJWKH&DOO3DUNIHDWXUHUHIHUWR&DOO3DUNIRUPRUH
LQIRUPDWLRQ2WKHUH[WHQVLRQXVHUVFDQUHWULHYHWKHFDOOLQWKHIROORZLQJZD\V
SUHVVLQJWKHDSSURSULDWHO\SURJUDPPHG'66%/)RU/,1(NH\
GLDOLQJWKH&DOO3DUN3LFNXSIHDWXUHDFFHVVFRGHLISODFHGRQKROGXVLQJ&DOO3DUNUHIHUW R&DOO3DUN
3LFNXSIRUPRUHLQIRUPDWLRQ
OPERATION
5HIHUWR&DOO3DUNIRULQIRUPDWLRQRQSODFLQJFDOOVRQKROGXVLQJWKH&DOO3DUN IHDWXUH

To place a call on System Hold:

:KLOHLQFRQYHUVDWLRQZLWKDQHVWDEOLVKHGFDOOSUHVV+ROG
7KHFDOOLVSODFHGRQKROG
,IWKHFDOOSODFHGRQKROGKDVD'66%/)RU/,1(NH
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LWVLFRQIODVKHVZLWKKHOGFDGHQFHDQG
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RX
KHDUGLDOWRQH
,IWKHFDOOZDVSODFHGRQKROGXVLQJ+ROGDQGWKHUHLVQRDVVRFLDWHGNH\WKHFDOOLVKHOGXQGHUWKH
3ULPH/LQHNH\DQGLWVLFRQIODVKHVZLWKKHOGFDGHQFH<RXKHDUGLDOWRQH

To retrieve a held call:

:KLOH\RXUH[WHQVLRQLVLGOHSUHVVWKH3ULPH/LQHNH\RULIWKHFDO OKDVDQDVVRFLDWHG'66%/)RU
/,1(NH\SUHVVWKLVNH\
<RXDUHUHFRQQHFWHGWRWKHKHOGSDUW\