Make a Call, Answer a Call, End a Call, Hold, Transfer | Mitel 5140

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CALL BASICS

Make a Call

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Answer a Call

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End a Call

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Hold

Toplace a call on Hold:

Toretrieve a held call:

Toretrieve a call from Hold at another extension:

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Transfer

To Transfer an active call:

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Mitel 5140 manual Make a Call, Answer a Call, End a Call, Hold, Transfer

Contents

5140 4025% Contents Using the Applications Feature Access Codes $SSOLDQFHWKDWUXQVRQD3 EURZVLQJGLUHFWRU\PDQDJHPHQWDQGYLVXDOYRLFHPDLO IP Appliance Features Tips for your Comfort and SafetyRinger Control Toadjust the volume of the active receiver Handset, Headset and Speakerphone VolumeDisplay Contrast Control Quick Key Programming Answer a Call Make a CallEnd a Call Hold Account Codes Allocating an Account Code to an Outgoing CallIf you do not have an Account Code key programmed To set up an Alarm Call from your extension Alarm CallsTocancel an Alarm Call Allocating an Account Code to a Call in Progress Answer External Call Answer Next CallToanswer external calls Toactivate/deactivate Auto Answer Auto Answer3URJUDPDQ$XWR$QVZHUNH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ 3UHVVWKH$XWR$QVZHUNH\ Automatic Hold Outgoing CallsIncoming Calls When the target extension or line becomes available Callback when FreeTocancel a callback Toplace a callback on a busy extension or line To activate Follow Me I’m Here from a remote extension Call Forwarding3UHVVWKH3URJUDPFRPPDQGNH\ Ldowkhghvwlqdwlrqqxpehu 3UHVVWKH6DYHFRPPDQGNH\ Call Park To cancel Call ForwardingTo park an incoming external call Toretrieve an unanswered parked call LDOWKH&DOO3DUN3LFNXSIHDWXUHDFFHVVFRGH Call Park Pick-up Call Status Information Calls For Call StoreToretrieve a call Toanswer a call forwarded from another extension Do Not Disturb DND Directed Call Pick-upTo answer a call that is ringing at another extension Toactivate Do Not Disturb Exclusive Hold Dtmf Dual Tone Multi-Frequency Tone DialingTo activate/deactivate Dtmf tones Toretrieve a call from hold Extension Paging ZKHUHLVWKHHWHQVLRQQXPEHU\RXKDYHSDJHGRxkhdudvkruwexuvwriwrqh To disable Call Waiting tone To enable Call Waiting toneExternal Call Waiting Tone LDOWKH&DOODLWLQJWRQHIHDWXUHDFFHVVFRGH Follow Me Setting up Follow Me using the Settings keyGhvwlqdwlrqhwhqvlrqqxpehu ISURJUDPPHG2//20LVGLVSOD\HGDORQJZLWKDWDUJHWHWHQVLRQQXPEHU Setting up Follow Me using the feature access code Setting up Follow Me using a programmed keyURP\RXUHWHQVLRQSUHVVWKH2//20NH\ URP\RXUHWHQVLRQSUHVVWKH2//20NH\ Canceling Follow Me from your usual extension Canceling Follow Me from the remote extensionEnabling Follow Me Canceling from your usual extension Canceling from the remote extensionFollow Me I’m Here Enabling Group Listen Group Call Pick-upTo activate your extension’s loudspeaker during a call Tode-activate your extension’s loudspeaker Handsfree Operation Handsfree Paging Headset OperationImmediate Call Forward Intruding on an Established Conversation IntrudeSpeaking to Party a only After intruding into a conversation Speaking to Party B only Last Call Duration DisplayAfterintruding into a conversation Withdrawing from an intrusion List of Calls Last Number RedialToredial the last external number To display a list of the last ten incoming calls Loudspeaker Paging To make an announcement via the loudspeaker systemDqdqqrxqfhphqw Totoggle the Absent/Present state of a Manager’s extension Manager/Secretary Absent/Present Operation1RWH7KLVLVRQO\SRVVLEOHLI\RXKDYHRQO\210DQDJHU $OOFDOOVDUHUHURXWHGWRWKH$QVZHU%DFNXSHWHQVLRQ Leaving a Message Waiting Indication Message WaitingResponding to a Message Waiting Indication KLOHOLVWHQLQJWRULQJLQJRUEXV\WRQHSUHVV0HVVDJH Canceling a Message Waiting Indication 3UHVVWKH&$1&/066$*NH\LDOWKH&DQFHO0HVVDJHIHDWXUHDFFHVVFRGH To turn Messaging on MessagingTo turn Messaging off 5HSHDWHGSUHVVHVRIWKLVNH\VWHSVWKURXJKWKHDYDLODEOHGLVSOD\V Night Service Night Service Pick-upUhjxoduzrunlqjkrxuv To lock your extension PIN CodesTo unlock your extension 3URJUDPWKH3,1&2NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Recall on Lines Priorty Line Answer To store the last externally-dialed number Redial ListTo dial a number stored in the Redial List 3URJUDPD5,$/3$NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ 7KLVIHDWXUHVKRXOGEHUHDGLQFRQMXQFWLRQZLWK5HYHUWHG&DOOV Re-establish3URJUDPD567$%/,6+NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ 3UHVVWKH567$%/,6+NH\ 3URJUDPD5027&$//25$5NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Remote Call Forward Forwarding your calls using a programmed key Forwarding your calls using SettingsForwarding your calls using the feature access code ISURJUDPPHG5$LVGLVSOD\HGDORQJZLWKDWDUJHWHWHUQDOQXPEHU To cancel Remote Call Forwarding using Settings CancelingReverted Calls RXFDQKDQGOHDUHYHUWHGFDOOLQWKHIROORZLQJZD\V Selective Ringer Ringer On/OffToturn the Ringer off Toresume normal operation Split Call Forward Forwarding your calls using the Settings keyIDQXPEHUKDV127EHHQSURJUDPPHG\RXDUHSURPSWHGWRGLDORQH Idqxpehukdvehhqsurjudpphg To cancel forwarding using the Settings key To forward your calls using Split Call Forward access codesTocancel forwarding using a programmmed key or access code 3UHVVWKH63/,7&$//25$5TXLFNNH\ System Hold SwapWhile in conversation with an established external call Toplace a call on System Hold System Speed Call Numbers Three-Party ConferenceWho Am I? Administrator External Listen To listen-in to an external call7KHFDOOLVFOHDUHGRXKHDUGLDOWRQH Qwhuwkhuhtxluhgwlphxvlqjwkhkrxuforfn 3UHVVWKH6HWFRPPDQGNH\ Administrator Remote Alarm Calls3UHVVWKH&DQFHOFRPPDQGNH\ 7KHWLPHGLVSOD\HGLVUHSODFHGE\121 Toinvoke Automatic Night Service mode Toinvoke Night Service 1 or 2 mode3URJUDPD1,*+7659,&RUNH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ 3UHVVWKH$8720$7,&1,*+7659,&NH\ Controlling the System Directory PhonebookAdding an Entry To add an entry to the System Directory Editing an Entry Using the System DirectoryDialing from the System Directory Deleting an Entry Redial List Time and Date Change Call Logs Personal Directory Online Services Speed DialsBookmarks Mitel Networks IrDA Module To launch DbabTolaunch TFI To access your mailbox or other mailboxes on the system To set up your mailboxTo access your mailbox while on a call About the Voice Mail main screen Playing messages Sorting MessagesTo play messages While listening to a Message you can press Recording Options Making and Replying to MessagesDelivery Options To reply to a message Creating Distribution Lists Recording MemosAddressing Options To record a memo to yourself To change your greetings, name or passcode Changing your Greetings, Name and Passcode WHQVLRQ3DJLQJ WHUQDO&DOODLWLQJ DQFHO&DOORUZDUGLQJ 5HFDOORQ/LQHV 5HPRWH&DOORUZDUGKR$P,,QGLFDWLRQ 7LPH&KDQJH DWH&KDQJH