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Mitel UC360 manual Placing a Conference Call on Hold, To put an individual caller on hold

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Placing a Conference Call on Hold

Conference App

Placing a Conference Call on Hold

Hold allows you to put individual participants on hold in a conference.

To put an individual caller on hold:

•Tap Hold on the conference avatar for the individual participant.

When a conference participant is put on hold, the ring around the photo flashes red, the Hold button changes to Retrieve, and the text changes from "In Conference" to "On Hold..

In a video call, video is blocked in both directions. A static place holder image is displayed in their rectangle on your HDMI device.

Your outbound video stream is no longer sent to the on-hold participant.

To retrieve the held call:

•Tap to retrieve the call or press the flashing red ring on the conference avatar.

The Hold button toggles between Hold and Retrieve.

To put the entire conference on hold:

•Tap for each participant.

You cannot put the entire conference on hold with one single action.

See “Conference Call Avatar” on page 37 for more information.

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Mitel UC360 manual Placing a Conference Call on Hold, To put an individual caller on hold, To retrieve the held call

Contents

USER GUIDE UC360 COLLABORATION POINTMITEL UC360 User Guide TrademarksChapter 2 Introduction Chapter 1 UC360 New featuresChapter 3 About the UC360 Table of ContentsChapter 5 Contacts App Chapter 4 Conference AppChapter 6 Desktop Apps Introduction Emergency Calls Accessing Help Making a Conference CallAppendix A External Keyboard - Supported Keys Appendix B Using Picsel SmartOfficeUsing MiCollab Conference Settings and PrivacyUC360 User Guide CHAPTER UC360 NEW FEATURESUC360 User Guide UC360 New features UC360 Release 2.1 New Features and EnhancementsUC360 User Guide CHAPTER INTRODUCTIONUC360 User Guide Introduction IntroductionUC360 Collaboration Point - Video Enabled Conferencing UC360 Collaboration Point - Audio Enabled ConferencingUC360 Product Variants Audio conferences for up to four parties IntroductionSupport for integration with Active Directory and LDAP Ability to display remote presentationsRelated Documentation About This DocumentCHAPTER ABOUT THE UC360UC360 User Guide About the UC360 About the UC360Function Keys Main Screen - Conference AppFunction Button Press toOpen the Settings menu Menu BarMenu Button Press toIcon Action and Display Control IconsPress to Tap to open the Contacts App, select a contact and make a callStatus Icon/Information Status BarWhat it means Ethernet Trace Network HealthAdjusting the In-Call Volume Using GesturesAdjusting the Ringer Volume Adjusting BrightnessSound/Keyboard Click Optional SettingsKeypad Home Screen Using the Keyboard Using Clean ModeUnmounting Media UC360 User Guide CHAPTER CONFERENCE APPUC360 User Guide Emergency Calls Accessing HelpTo make an Emergency Call IntroductionMaking a Conference Call Adjusting the CameraPreparing for a Video Call Activating the HDMI DisplayMaking an Audio or Video Conference Call Using Self View Adding Calls to a Conference About Incoming Calls To put an individual caller on hold Placing a Conference Call on HoldTo retrieve the held call To put the entire conference on holdTap Hold on the conference avatars for the individual participants To talk with a caller privatelyTalk to the remaining party To mute a call Muting a Conference CallTo unmute a call To mute ALL microphones, including any extension microphonesTo end the entire conference call Ending a Conference CallTo end a call with a single participant Cleaning Up after a Conference Call Audio Calls Additional Information You May Need to KnowVideo Calls Conference Call Avatar UC360 User Guide CHAPTER CONTACTS APPUC360 User Guide Finding Contacts About ContactsContacts App Once you tap a contact name, the following screen pops up Calling a ContactTask ActionSearching for a Contact You can use the keypad to dial a number Using the KeypadThe following screen is displayed TaskDialing a URI What is a URI?UC360 User Guide CHAPTER DESKTOP APPSUC360 User Guide Displaying and Sharing Presentations About Using Desktop ApplicationsDisplaying your presentation Display a Presentation on a Video CallUsing the Presentation Controls More About Video Calls Selecting What Participants See on the DisplayTips on Presentation Sharing and Video Paused Applications update screen imageto close all apps TaskTo return to your application if interrupted Accessing More Functionality While in ApplicationsUsing MiCollab Conference UC360 User Guide Using the BrowserOpening Attachments from Web-based Email Dialing Phone Numbers from the Web Browser Support for Web-Based MediaTo dial a number Notes About Dialing Numbers from the Web Browser Settings and PrivacyLaunching SmartOffice Using SmartOfficeClicking Web Links in Smart Office Documents Limitations of Using Picsel SmartOffice and Google Docs on the UC360Using Cisco WebEx Limitations of Using join.me Using Join.MeSome Practical Applications for join.me Setting Up Your Computer to Use Remote Desktop Using Remote RDP2. On the left hand side, select Remote Settings Launching Your RDP SessionTo allow your PC to share information you must 1. Go to Control Panel in your PC and select SystemYour Windows login screen is shown Pre-Saved Remote Computer Using Remote VNC Basic Rules on How Presentation Sharing Works UC360 User Guide EXTERNAL KEYBOARD - SUPPORTED KEYS APPENDIX AUC360 User Guide External Keyboard - Supported Keys External Keyboard - Supported KeysSmart Qwerty Keyboard SupportMiCollab RemoteExternal Keyboard - Supported Keys UC360 User Guide Azerty Keyboard SupportExternal Keyboard - Supported Keys UC360 User Guide APPENDIX B USING PICSEL SMARTOFFICEUC360 User Guide UC360 SmartOffice Support Using Picsel SmartOfficeUC360 SmartOffice Limitations Editing User Interface Basics