Mitsubishi Electronics A101 user manual Troubleshooting, Problem

Troubleshooting

This troubleshooting guide provides answers to some common problems which you may encounter while installing and/or using Diamond Digital Wireless LAN products. These problems require simple troubleshooting that you can perform by yourself. Contact the Wireless LAN Technical Support if you encounter problems not mentioned in this section.

Problem

My computer does not recognise the installed A101 Wireless USB Adapter.

A yellow exclamation mark or a red cross sign appears on the A101 Wireless LAN Adaptor item.

Action

Verify if the A101 drivers are properly installed by following these instructions:

1.Open the Control Panel window from the Start menu.

2.Double-click on the System icon.

3.Windows® 2000/XP users: Select the Hardware tab then click the Device Manager button.

4.Click the “+” symbol preceding the Network Adapters item, then check the A101 Wireless LAN Adaptor item.

A yellow exclamation mark or a red cross sign preceding the network adapter means that the device driver is not properly installed. Re-install the device driver following the instructions below.

The device driver is not properly installed. Follow these instructions to uninstall and re-install the driver.

1.Insert the Support CD into the CD-ROM drive.

2.When the A101 Wireless USB Adaptor installation window appears, click “Uninstall A101 Wireless USB Adaptor Utilities/Driver” option.

Diamond Digital A101 Wireless USB Adaptor 4-2