30Appendices
Appendix B: Troubleshooting
TV Reset Comparison Guide
You can resolve many common TV problems using the reset functions described in the following table.
IMPORTANT
Before you change sound or picture settings: If picture or sound settings seem wrong for a broadcast channel (a channel from the ANT input, a cable box,
or satellite receiver), first check other channels from the same input before changing settings. If most other channels from the same input seem correct, there is likely a problem with the broadcast rather than with the TV. Use care in this case, as changes you make to fix problems on individual channels also affect all other channels on the same input.
Reset Name | When to Use | How to Use | Resulting Action | ||
Format | If the picture shape | Press FORMAT to cycle through the | The | ||
| seems incorrect, use | available picture shapes for the | type will be recalled on the input. | ||
| the FORMAT key to | signal. | Note: Also check the aspect ratio | ||
| change the picture |
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| feature on your cable box, satellite | |
| shape. |
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| receiver, or other device, as this may | |
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| be altering the picture. | |
Picture and | When audio and/ | 1. | While viewing the input to reset, | All picture or sound settings for | |
Sound Resets | or video settings for |
| press MENU and go to Picture > | the individual input are reset. | |
(for the single | a single input seem |
| Reset or Sound > Reset. |
| |
current input) | incorrect, use the reset | 2. | Press ENTER to reset. |
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| option to return the |
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| input to the original |
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| factory settings. |
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Channel Scan | To erase and | 1. | Press MENU and go to Channels | All previously memorized chan- | |
| orize channels on the |
| > Antenna Source. | nels for the antenna input are | |
| antenna input. Use | 2. | Highlight the reception mode, | erased and a new set of memo- | |
| after moving the TV to |
| either Cable or Air, and press | rized channels is created. | |
| a new area or reposi- |
| ENTER. |
| |
| tioning the antenna. | 3. | Go to Channels > Scan Channels |
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| and start the channel scan. Be |
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| sure Additive Scan is set to OFF. |
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Locks Menu | To change your Locks | When prompted for the PIN, press | Allows establishment of a new | ||
PIN | menu PIN | the number 9 and LAST keys on the | PIN. | ||
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| TV remote control at the same time. |
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TV Locks | To temporarily disable | Allows you to view a locked | |||
To use number keys only, press | |||||
| channel or ratings | channel or program. Turn the TV | |||
| 6 4 8 7. | ||||
| locks. | off and then on to restore locks. | |||
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Service and Customer Support
Service
If you are unable to correct a problem with your TV, consult your Mitsubishi dealer or Mitsubishi Consumer Relations at (800)
•DO NOT adjust any controls other than those described in this Owner’s Guide.
•DO NOT remove the protective back cover of your TV.
Customer Support
•To order replacement or additional remote controls or lamp cartridges, visit our website at www.mitsu- parts.com or call (800)
•For questions:
Call Consumer Relations at
Important
All lamps replaced under warranty must be returned to Mitsubishi where they will be inspected to verify failure defects.
For assistance call 1(800)