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| Appendices | 31 |
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| Appendix B: Troubleshooting, continued |
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| Reset Name |
| When to Use |
| How to Use |
| Resulting Action |
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| System Reset |
| If the TV does not turn |
| Press and hold the POWER button on |
| The TV will turn off and power |
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| on or off, does not |
| the control panel for ten seconds. |
| on. Any changes you made |
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| respond to the remote |
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| most recently, before using |
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| control or control- |
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| SYSTEM RESET, may be lost. |
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| panel buttons, or has |
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| audio but no video. |
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| Reset All |
| To reset all consumer- |
| Press MENU and go to Setup > |
| The TV will return to the default |
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| accessible settings |
| Reset All. |
| condition and will start the |
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| and all memories to |
| CAUTION: All |
| guided setup. All memory and |
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| the original factory |
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| settings outlined in this Owner’s |
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| setups and adjustments will be |
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| defaults. |
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| Guide will need to be set again. |
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| erased. |
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| General TV Operation |
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| Symptom |
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| Remarks |
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| 1. | A fan is running even while the TV is |
| The room is too warm. When the TV is off, internal components con- |
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| powered off. |
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| tinue to draw power and must be cooled by the fan. |
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| 2. | The TV remote control does not work. |
| • Check that the batteries are fresh and installed correctly. |
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| • | Be no more than 20 feet from the TV when using the remote control. |
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| • Reset the remote control. See “Care of the Remote Control,” page 29. |
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| 3. | When I try to use the remote control, the |
| Replace the batteries. |
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| POWER key blinks five times. |
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| 4. | TV does not respond to the remote |
| • | Unplug the AC power cord for 10 seconds. |
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| control or to |
| • | Press and hold the POWER button on the control panel to perform |
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| TV will not power on or off. |
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| system reset. |
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| 5. | When a device is selected from the |
| • Make sure the selected device is turned on. |
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| inputs menu, the screen is blue or black |
| • Begin play of the device. |
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| or the screen saver appeared (no signal |
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| source). |
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| 6. | You cannot access a channel. |
| • | Use number keys instead of CHANNEL / . |
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| • | Be sure the channel you want to view is in memory. |
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| • | Check that the TV is switched to the correct device or antenna for |
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| that channel by pressing the INPUT key. |
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| • | Make sure the channel is not locked in the Channel Locks menu. |
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| • | If you cannot tune to a virtual digital channel even though the TV |
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| has already memorized digital channels, tune to the physical (RF) |
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| channel number used by the broadcaster. The virtual channel will |
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| then be automatically added to memory. See “Adding a Channel,” |
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| page 24 for more on RF channels. |
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| • | You may be trying to tune to an analog channel that is no longer |
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| broadcasting. |
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| 7. | Rating restrictions are not working. |
| Open the Locks menu and: |
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| • Verify that the ratings locks are active. |
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| • Rating restrictions apply only to content on the antenna input. |
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For assistance call 1(800)
