Fault Finding

This section provides a reference to the more common problems that may occur during the operation of your oven. This fault finding guide is intended to help you correct and accurately diagnose problems with your oven.

When fault finding a problem, always use a process of elimination starting with the simplest solution and working through to the most complex. Never overlook the obvious.

You may encounter a problem not covered in this section, please contact your service provider who will require the following information:-

The Model and Serial Number of the oven, can be found on the Technical Data Plate located on the front right hand side panel of the oven.

Fault

Possible Causes

Remedy

 

Mains isolating switch, circuit breaker or

Turn 'On'.

 

fuses are 'Off' at the power board.

 

 

Overtemp tripped (No lights, no power

Call for service.

 

light).

 

Oven does not operate.

Overtemp faulty.

Call for service.

 

 

Digital Controller faulty

Call for service.

 

Element faulty.

Call for service.

 

 

 

 

Digital Controller faulty

Refer to ‘Digital Controller Fault Codes’. Call for

 

 

service.

Oven Controller operates but No Heat in

Door not closed fully.

Close door. (Refer ‘Door does not close fully’).

Oven.

Door Switch faulty.

Call for service.

 

 

Heating Relay faulty.

Call for service.

 

 

 

Oven heats up but fan does not operate.

Fan motor faulty.

Call for service.

Fan or fan motor obstructed.

Call for service.

 

 

 

 

 

Injector Nozzle blocked.

Call for service.

Oven does not Steam.

Water Solenoid faulty.

Call for service.

 

Controller faulty.

Call for service.

 

Tray in way of door.

Correctly position tray in rack.

Door does not close fully.

Door mis-aligned.

Re-align door.

 

 

 

Door seal obstruction.

Correctly install door seal. (Refer to the

 

 

‘Cleaning’ Section).

 

 

 

Oven light not illuminating.

Blown bulb.

Replace bulb.

Blown Fuse

Call for service.

 

 

Too high a temperature selected.

Select a lower temperature.

 

Oven or racks not level.

Check oven racks and level.

 

Insufficient air space around trays or

Ensure oven racks are spaced to allow air flow

 

baking tins.

around baking on all shelves.

Uneven cooking.

Oven overloaded with too much product.

Re-load oven.

 

Opening oven door un-necessarily.

Ensure oven door remains closed during the

 

 

baking process.

 

Oven door seal damaged or faulty.

Check seals and replace if damaged.

 

Oven vent restricted.

Ensure oven vent not blocked or shrouded.

‘Err 001’ on display.

Probe error.

Call for service.

‘Err 003’ on display.

Digital input error.

Call for service.

 

 

 

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Moffat E32D5 operation manual Fault Finding, Fault Possible Causes Remedy

E32D5 specifications

The Moffat E32D5 is a high-performance electric convection oven that is widely recognized for its efficiency and versatility in commercial kitchens. Designed for a variety of cooking applications, this oven is an indispensable tool for chefs and foodservice operators seeking to produce consistent and high-quality results.

One of the standout features of the Moffat E32D5 is its generous cooking capacity. The oven provides ample space to accommodate multiple trays, making it ideal for busy environments such as restaurants, cafes, and catering operations. The unit can hold up to five full-size sheet pans, enabling operators to prepare large batches of food simultaneously.

The Moffat E32D5 employs advanced convection technology to ensure even heat distribution throughout the cooking compartment. This technology allows for efficient cooking by circulating hot air around the food, which not only reduces cooking times but also enhances flavor and texture. As a result, foods retain moisture while achieving a desirable crispness on the outside.

Another notable characteristic of the E32D5 is its user-friendly digital controls. The intuitive control panel provides easy access to various cooking functions, allowing chefs to adjust temperature and time settings with precision. The programmable features facilitate consistent results by enabling users to save and recall specific cooking programs, which is particularly beneficial for establishments with high menu turnover.

Additionally, the Moffat E32D5 is designed with safety in mind. The exterior casing remains cool to the touch, minimizing the risk of burns during operation. Furthermore, the oven is equipped with a robust door seal, which enhances energy efficiency by preventing heat loss.

Maintenance and cleaning of the Moffat E32D5 are simplified with its stainless steel construction, which is both durable and easy to clean. The oven's interior is also designed for easy wiping down, enabling operators to maintain a hygienic cooking environment with minimal effort.

In summary, the Moffat E32D5 is a reliable and innovative electric convection oven that stands out in commercial kitchens. With its impressive capacity, advanced cooking technology, user-friendly controls, and emphasis on safety and maintenance, it is clearly an asset for any foodservice operation looking to elevate their culinary offerings.