T R O U B L E S H O O T I N G |
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4 |
This section lists some common problems and their solutions.
| Problem | Action |
Indicator light is off | Check the power connections |
when the printer is | from the power supply to the |
turned on. | printer and wall outlet. See |
| "Connecting the Printer’s Power |
| Supply” in Chapter 1 for more |
| information. |
Indicator light is | Check the cable connections |
GREEN, but the | from the keypad to the printer. |
printer will not print. | See “Connecting the |
| Communication Cable” in |
| Chapter 2 for more information. |
| Make sure the labels are loaded |
| correctly and that they are the |
| Paxar/Monarch labels |
| recommended for this |
| application. See “Loading |
| Labels” in Chapter 1 for more |
| information. |
| Clean the printhead. |
| See "Cleaning the Printhead" in |
| Chapter 3 for more information. |
| Make sure the cover is closed. |
Indicator light is RED. | Out of labels or the cover is |
| open. |
| Load labels. See "Loading |
| Labels” in Chapter 1 for more |
| information. |
| Make sure the cover is closed |
| until it latches, then press the |
| FEED button. |
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Troubleshooting