9494 Operator's Handbook
Problems and Solutions –––––––––––––––––––––––––––––––––––––
This section helps you correct some problems that may occur. If you cannot fix a problem, please contact Service.
Problem | Solution | |
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Prints blank labels. | (Thermal transfer models only) Check ribbon | |
| and reload if necessary. | |
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Printed supply has | Make sure the supplies are loaded correctly. | |
voids or is too light. |
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Check the supplies for damage or defects. | ||
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| Reload supplies or ribbon if necessary. | |
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| Check the roller for jammed labels. | |
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| Check the supply type. Download the correct | |
| supply type command. | |
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| Check the contrast adjustment. Download | |
| the correct contrast adjustment command. | |
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| Clean the printhead. See "Care and | |
| Maintenance." | |
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Printer does not start. | Make sure the power cord is connected to the | |
| printer and plugged into a live outlet. Call | |
| Service. | |
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