Monarch 9494 manual Troubleshooting, Problem, Solution

Models: 9494

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Chapter 5. Troubleshooting

 

 

 

 

 

 

 

Problem

Solution

 

 

 

 

 

 

 

Printer does not print.

Make sure the power cord is connected to the

 

 

printer and plugged into a live outlet.

 

 

 

 

 

Make sure the printer is not paused.

 

 

 

 

 

Make sure the correct commands have been

 

 

downloaded.

 

 

 

 

 

Make sure the supplies are loaded correctly.

 

 

 

 

 

Make sure the communications cable is

 

 

connected.

 

 

 

 

Printer does not feed.

Reload the supplies.

 

 

 

 

 

Verify that the ribbon is not out and that a

 

 

label is not jammed in the label path.

 

 

 

 

Slow or sluggish

Make sure the supplies are loaded correctly.

 

feeding.

 

 

Check for adhesive build-up in the feed path

 

 

 

 

and on the peel blade.

 

 

 

 

Label Jam.

Remove jammed labels.

 

 

 

 

 

Clean the printer.

 

 

 

 

No LED.

Make sure the power is on.

 

 

 

 

 

Make sure the power supply is connected to

 

 

the printer and plugged into a live outlet.

 

 

 

5-5

Page 39
Image 39
Monarch 9494 manual Troubleshooting, Problem, Solution