IDV380/IDV490 Fireplace Insert | TROUBLESHOOTING |
WARNING
Turn appliance OFF and allow to cool be- fore servicing. Only a qualified service per- son should service and repair the heater.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||
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Piezo ignitor will not light the | 1. | Defective ignitor | 1. | Check connections to ignitor. Replace | |
pilot after repeated pressing |
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| ignitor if ignitor connections are good, | |
of piezo ignitor. |
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| but there is no spark. | |
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| 2. | Misaligned spark electrode | 2. | Check for spark arcing from the elec- |
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| trode to pilot. Adjust and retighten. |
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Pilot will not stay lit. | 1. Defective thermocouple. | 1. | Check for proper connection of ther- | ||
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| Loose thermocouple |
| mocouple to rear of valve. |
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| 2. | Air in gas line | 2. | Bleed line. Contact dealer |
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| 3. | No gas | 3. | Check shutoff valve and gas supply |
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| (LPG tank) |
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Burner will not light when | 1. Defective switch | 1. | Check switch connections. Jump | ||
valve and burner switch are |
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| wires at switch. | |
both on. | 2. Defective thermopile | 2. | Check connections to valve. Contact | ||
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| dealer. |
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| 3. | Thermostat set too low/defective | 3. | Turn up thermostat to start unit. |
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| Check thermostat connections. |
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| 1. | Normal condition | 1. | Allow appliance to warm up. Glass |
Glass fogs up |
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| will clear. Additives in the gas may | |
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| dirty glass. Clean glass when cool. |
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| 1. | Normal during start up | 1. | Flames will yellow as appliance |
Blue flames |
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| heats up. | |
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| 1. | Flame impingement | 1. | Check log position. Open shutters to |
Sooting |
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| increase primary air. | |
32 | 57D0016 |
