Troubleshooting

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Crash recovery

In the unlikely event that your phone stops responding to touches and key presses, try a quick reset. Remove the back cover and battery (“Assemble & charge” on page 3), then replace and switch your phone on as usual.

Reset

To reset your phone to factory settings and erase all the data on your phone, touch Menu > Settings

>Privacy > Factory data reset > Reset phone.

Warning: All data on your phone will be deleted.

Service & repairs

If you have questions or need assistance, go to http://www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States),

1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

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Motorola 68000202474-B manual Troubleshooting, Crash recovery, Service & repairs, Reset