Troubleshooting

If the camera fails to function as expected, check the list of common problems

below before consulting your retailer or Nikon-authorized service representative.

Power Supply, Display, and Settings

Problem

 

Cause/Solution

A

 

 

Confirm all connections.

16

 

 

Off is selected for Charge by computer in

90, E92

 

 

the setup menu.

 

 

 

When charging by connecting the camera to

E92

 

 

 

a computer, battery charging stops when the

 

 

Battery inserted in the

camera is turned off.

E92

 

When charging by connecting the camera to

 

camera cannot be charged.

 

 

a computer, battery charging may stop when

 

 

 

 

 

 

 

the computer is suspended (sleeping).

 

 

 

Depending upon computer specifications,

 

 

 

settings, and status, it may be impossible to

 

 

 

 

charge the battery inserted into the camera

 

 

 

 

via computer connection.

 

 

 

Battery is exhausted.

20

 

Camera cannot be turned

The camera cannot be turned on while

16

 

on.

 

connected to an electrical outlet via the

 

 

 

 

Charging AC Adapter.

 

 

 

Battery is exhausted.

20

Technical

 

If connecting the Charging AC Adapter while

16

 

The camera and battery may not work

F3

 

 

 

properly at low temperatures.

 

Notes

 

the camera is on, the camera turns off.

75, E39

 

 

Camera turns off without

The camera turns off if the USB cable

 

warning

 

connecting it to a computer or printer is

 

and

 

 

disconnected. Reconnect the USB cable.

 

 

 

Index

 

The internal temperature of the camera or the

21,

 

 

 

 

memory card is high. Allow the camera and

E100

 

 

 

memory card to cool and turn on the camera

 

 

 

 

again.

 

 

 

Camera is off.

20

 

 

Standby mode for saving power: press the

21, E88

 

 

shutter-release button halfway.

 

 

Monitor is blank

Camera and computer are connected via the

75

 

 

USB cable.

 

 

 

Camera and TV are connected via audio/video

75, E35

 

 

 

cable or HDMI cable.

 

 

F7

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Nikon COOLPIXS100BLK, COOLPIXS100PURPLE, COOLPIXS100RED manual Troubleshooting, Power Supply, Display, and Settings