Troubleshooting

Electronically Controlled Cameras

In extremely rare instances, unusual characters may appear in the monitor and the camera may stop functioning. In most cases, this phenomenon is caused by a strong external static charge. Turn the camera off, remove and replace the battery, then turn the camera on again. In the event of continued malfunction, contact your retailer or Nikon-authorized service representative. Note that disconnecting the power source as described above may result in the loss of any data not recorded to internal memory or the memory card at the time the problem occurred. Data already recorded will not be affected.

Shooting

Problem

 

Cause/Solution

A

 

 

When camera is in playback mode, or setting

30

 

No picture taken.

 

items or setup menu are displayed, press the

 

 

shutter-release button.

 

 

 

Battery is exhausted.

20

 

 

When flash indicator blinks, flash is charging.

54

 

 

In some shooting conditions, such as when the

 

 

Cannot take 3D pictures

subject is dark or low in contrast, the second

 

shot may not be taken or the 3D picture may

 

 

 

 

 

not be saved.

 

 

Cannot switch to shooting

Disconnect HDMI cable, audio/video cable, or

75, E35

 

mode.

USB cable.

 

 

 

 

Subject is too close. Try shooting using macro

36, 44, 58

Technical

 

 

mode, easy auto mode, or Close-upscene

 

 

 

 

 

Camera cannot focus.

mode.

 

 

The intended subject is not suitable for

29

Notes

 

Set AF assist in the setup menu to Auto.

89, E86

 

 

autofocus.

 

and

 

Turn camera off and then on again.

20

 

 

 

Use flash.

54

Index

 

Increase ISO sensitivity value.

38, E56

Pictures are blurred.

Enable vibration reduction.

89, E85

 

 

Use D (Best Shot Selector).

38, E57

 

 

Use tripod and self-timer.

56

 

Bright specks appear in

Flash is reflecting off particles in air. Set the flash

54

 

pictures taken with flash.

mode setting to c (off).

 

 

 

 

The flash mode setting is set to c(off).

54

 

 

Scene mode with which the flash does not

60

 

 

fire is selected.

 

 

Flash does not fire.

On is selected for Blink proof in smart

52

 

 

portrait mode.

 

 

 

82

 

 

Movie is selected for shooting mode.

 

 

Another function that restricts flash is

64

 

 

 

enabled.

 

 

F9

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Nikon COOLPIXS100RED, COOLPIXS100PURPLE manual Electronically Controlled Cameras, Shooting, Increase ISO sensitivity value