129 | Motorola Timeport Phone guide

Troubleshooting

Q. I tried to place a call but received an alternating high/low tone. What does this mean?

A.This sound means your call did not connect to the network. Most likely, you dialed the number too soon after turning the phone ON. Wait until the NS indicator disappears before placing a call.

An alternating tone may also indicate that your phone’s signal is blocked. Make sure the antenna is fully extended and move clear of any obstructions, like bridges, parking garages, tall buildings, etc.

Q.Whenever I turn the phone ON, the display says: Invalid Battery. What does this mean and why am I not able to charge the battery?

A.Your wireless phone uses the Motorola Expert Performance (E•P) Charging System. The E•P system enables the built-in charger to communicate with attached batteries and tailor its charging cycle to optimize performance.

If you see Invalid Battery when you power up the phone, the built-in charger is not able to communicate with the battery and cannot charge it. You could see this message for several reasons. The most likely one is that the battery is not a Motorola original and it does not have the appropriate E•P technology. We recommend that you use only Motorola original batteries and accessories and that you store your batteries in their protective covers when not in use.

Q.My phone started beeping, and the display says: 1 Call Unanswered. What happened?

A.Someone tried to call you while you were in an area where the signal was weak. Press ‚ to clear your display, extend your phone’s antenna, and avoid obstructions like tunnels, parking garages and tall buildings whenever possible.

Reference

129

Image 129

Motorola Timeport Phone specifications 129

Contents

All Motorola phones are designed and manufactured Welcome Now what? Guide OverviewDon’t sweat it Here’s an idea of what you’ll learn in each chapter Using Messaging Using the MiniBrowser and Data FeaturesWorks Introduction Using Messaging Important Export Information Safety Information Normal Position Pacemakers Posted Facilities Getting Started Package Content Options Your phone and accessories may not look exactly as pictured Removing the Main Battery Clip Battery ClipsAttaching the Main Battery Clip Introduction to Batteries To install a battery Installing BatteriesTo remove a battery Battery Installation Charging Batteries Using the Internal Rapid Charger Battery Storage and Disposal Battery IndicatorExpert Performance EPCharging System HighLow Battery pocket Using the Desktop ChargerPlug In Plug the other end of the AC Adapter into a Adapter Front Pocket LED Indicator Desktop Charger IndicatorsRear Pocket LED Indicator Desktop Charger Charging Times Function Keys Phone Overview Use the Smart Button’s ﬁngertip convenience for Using the Smart Button Basics Turning Your Phone OnFollow these steps to turn your phone on Activating Your Phone Power Up DisplayPlace Press ¾ or » to place the call Call or Power Save Mode Dual Band / Dual Mode OperationStandby Mode Icon Detailed Battery Level Reading Reading the IndicatorsService Light Press Ä then press Ý Appears when you are on an analog channel Indicates you are receiving a digital signal Indicates that both the ringer and VibraCall Alert are on Appears when a call is in progress There are three ways to end a call Placing and Ending CallsPlacing a Call Ending a Call Redialing Numbers If you hear an ordinary busy signalAutomatic Redial Redial To answer a call Receiving CallsAnswering a Call Caller ID Unanswered Call Indicator Ringer/Vibrator SuppressCall Waiting Vibration Mode Basic Tone ControlsMuting the Microphone Adjusting Earpiece and Keypad Volume To adjust ringer volumeAdjusting Ringer Volume Volume Quick Menu Your Phone & Its ShortcutsShortcut or the one on System. See page 58 to ﬁnd out more Usual Shortcuts EnterMenu Using Memory Making the Most of Memory 555-1212 Storing Names and Numbers To enter a name into the Phone Book Entering NamesSpace Sequence Recalling by Name Recalling from MemoryEntry up to four End Recalling by Memory Location Editing a Number Editing MemoryIcon Show the current location Adding a Number to an Entry EditLocation and XXX is the location number Clearing an Entire Entry Erasing Memory EntriesClearing a Single Number Clear Press ‚ to clear the entry Super Speed Dial Recall ShortcutsTurbo Dial Enter Enter the two-digit memory location Press Â to select Changing Dialing ShortcutsSet Shortcut. You will see Set Store Press Â and continue with on ScratchpadNumber Or End Call If necessary Pause Dialing When you call automated systems like Voice Mail or bankStoring a Number with Pause Dialing Enter Using Pause Dialing Using Memory LinkingPress a again Storing Calling Card Numbers Using Calling CardsPause Code Placing a Calling Card Call Send Press a or press ¾ or » to sendAgain to end the call Using Messaging Your phone will beep or vibrate three times Receiving Messages Viewing Your Caller IDs Messaging SelectCaller ID Caller ID Options If you have one or more Voice Mail messages, you will see Checking Your Voice MailIf you have no new messages, you will see Messaging Access Press ¿ to open the Voice Mail Options Function Menu Voice Mail OptionsCallBack Press a to dial your Voice Mail box number Happy B day Reading Your Messages Message Options Works TimersPhone Book Tone Control To use the menu system Road MapsPrevious User Compatibility Phone Book Press Ä then press a to enter the menu system Start Road Map Getting to Phone Book Recalling By NamePhone Book Find Phone Book Status Recalling By Location Or Select Storing a New NumberTen Location beginning with that digit When Receiving Calls When Placing CallsFeature Exit Viewing Your Number Snap Editing a Memory LocationEdit Memory Or Add See the name associated with the entry Edit /Add Enter digits. Press ‚ to erase a digit at aCopy Entry Monitor the length of your calls Call Timers CallTimers Viewing the Resettable Timer Viewing the Individual TimerGetting to Call Timers Call Timers Press a to select Viewing the Cumulative Timer Resetting the TimerReset Press a to reset. You will see Resettable One Minute Audible Timer Auto Display Individual TimerToggle Press a to toggle the timer On or Off Timer Exit Single Audible Timer Repeating Audible TimerTimer Enter If you toggle the timer ON, you will see Tone Controls Dtmf Silent Mode Off Silent ModeGetting to Tone Control Tone Control Ringer or Vibrator Selection Menu To other featuresSelecting a Ringer Style Vibe Menu Scroll to other features Setup Message TonesToggle Press a to toggle between 3Beep, 1Beep Tone Or Off Exit Reminder TonesSetup Keypad Tones On Reminder Tones SetupKeypad Tones Press q or Z to scroll to Reminder Transmit Tones Setting Long, Transmit Dtmf Short, orSelect Transmit Dtmf Off and press a to select Service Tones Off Service Tones Lock/Security Lock/Security Locking the Phone Auto LockUnlocking the Phone Getting to Lock Secure Storing a Priority Call Number Priority CallPlacing a Priority Call Place Factory programmed secure code is Secure Options SubmenuTo view the three-digit lock code Viewing the Lock Code Changing the Lock Code To change the three-digit lock codeChanging the Secure Code Enter New Enter a new three-digit lock code Service Level Your phone has two service levelsLock /Secure Options Master Clear Master Reset Phone Options Phone Options Getting to Phone Options Changing Your Number Standard Setting Feature ReviewPhone Info Feature Review Displaying Phone Information Activating PIN Code Call Options SubmenuStoring PIN Code in Memory Location Getting to Call Options Multiple Key Answer Placing a Call with PIN Code ActiveAnswer Multi Key Answer Off Open To Answer Off Open to Answer Instant Redial Automatic AnswerRedial Auto Answer Off Activating the Quick Menu Display Options SubmenuGetting to Display Options Display Options Changing the Banner Changing the LanguageOption languages and press a to select Enter Press q or Z to scroll to Change Banner Backlight Select Customizing the BacklightSelect and press a to select Toggle Press q or Z to scroll to Backlight Auto Hyphen Hour Clock Off Service Light OnDisplaying the 24-Hour Clock 101 MiniBrowser Options Launching the MiniBrowserGetting to MiniBrowser Select Press q or Z to scroll to Power Up Phone Power Up ModeConﬁrm at Start-up Toggle Press a to toggle between On and Off Displaying the System ID System Options SubmenuGetting to System Options Display System ID Selecting a System Mode Press ¼ to exit the menu, or you may105 Analog Only Analog Only Off106 Displaying the Roam List Version Displaying the Software VersionVersion You will see Version Software Version Roam List Version Using the MiniBrowser Turn to page 110 for a detailed explanation of all the keys108 Open Getting Started BrowsingQuick Menu 109 Scrolling and Selecting MiniBrowser NavigationStop Home Display Messages Soft KeysLeft Soft Key To bookmark a web site Using BookmarksTo jump directly to the site To scroll through your bookmarks MiniBrowser Alerts Be ﬂashing Select Press q or z to scroll to MiniBrowse Alrt113 Security Entering WordsMiniBrowser Menu Scroll 115 Service Provider for more information Using Data FeaturesChecking for Data Capability Select Press Ä then Ú, Û, Þ Getting Started with Data Connectivity Kit Installing the SoftwareAttaching the Data Cable 117 Placing a Data Call Ending a Data Call118 During the Call Accessing FeaturesReading the Display 119 Enter Press Ä then a to enter the menu Setting up Pre-arrangementExit Menu Press ¼ to exit the menu. You will see Data Ready or Fax Ready Receiving a Data Call ¾ you will probably lose the incoming callMode 122 Introducing TrueSync Using TrueSync Software Synchronize with select Personal Information123 Lithium Ion Batteries Accessory OptionsNickel Metal Hydride Batteries Cigarette Lighter Adapter Holsters Desktop Charger AC Adapter RequiredHeadset 125 Data Connectivity Kit Wireless data calls are only the beginning. WithStarTAC clipOn Hands-Free Speaker StarTAC clipOn Organizer Zero Install Car Kit Hands-Free Vehicle Kit127 128 Troubleshooting 129 130 My phone was stolen. What should I report and to whom? 131 132 Glossary 133 134 135 Scratchpad tones See Dtmf 136 Transmit Tones See Dtmf 137 Patent Information 138 Index 139 140 141